Senior Manager, People & Culture

Location: United Kingdom

State/Province/City: London

City: London

Business Unit: Store Support Centre (SSC)



Description & Requirements

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

The EMEA People & Culture (P&C) team's purpose is to empower people managers, elevate the employee experience, and build on our foundations to support the organization to grow. We are team of committed people who care deeply for each other, believe anything is possible, and relentlessly pursue our growth together.

a day in the life: what you'll do

The purpose of the Senior Manager, People & Culture is to be a strategic partner to EMEA's Non-Retail functional leaders, and build integrated people plans in collaboration with the Centres of Excellence, as well as coach and manage a team of two in delivery of initiatives and business support. You will report to the EMEA People & Culture Director and form part of the EMEA P&C Leadership Team.

Business partner to the EMEA functional leaders and EMEA Centres of Excellence to co-create integrated people plans, partnering with 9 functional leaders covering 230+ employees

Plan 12-24 month priorities for and oversee the delivery of work, being agile where business needs evolve

Coach department leaders through all people matters

Lead on high-profile or strategic projects impacting all corporate head office and call centre employees

Partner with department leaders through the structure and design of their org, and oversee the implementation of reorgs

Oversee the implementation of cyclical activities, including the annual performance and reward cycle and employee engagement survey

Manage ER cases where relevant, and guide team through consistency of outcomes

Consulted on, and inform the roadmap for, policy, compliance and ER initiatives

Consulted on, and inform the roadmap for, Centres of Excellence in EMEA – L&D, Comp & Bens, D&I – from the point of view of corporate head office and call centre functions

Annual Operating Plan input and budget request for people initiatives regarding corporate head office and call centre functions

Embed a culture of succession planning and targeted development, within lululemon's Pace framework

Lead the evolution of how we work in EMEA, with global direction

Continually evolve our local operating models, ways of working and processes within the wider People & Culture team as we scale, in partnership with the relevant leaders

Qualifications, skills & experience

Min. 10 years experience in HR profession, including a HR Business Partner role

CIPD Level 5 or above (or degree equivalent) preferable

Ability to navigate ambiguity is essential

Strong relationship building and stakeholder management skills

People management experience preferable

must haves

Acknowledge the presence of choice in every moment and take personal responsibility.

Possess an entrepreneurial spirit and continuously innovate to achieve great results.

Communicate with honesty and kindness and create the space for others to do the same.

Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.

Foster connection by putting people first and building trusting relationships.

Integrate fun and joy as a way of being and working.

Role Classification

This role is classified as Hybrid under our global SSC Hybrid Workplace Policy:

In-person collaboration is important, and much of the role can be performed remotely. Work is performed from the office at least 3 days per week.