Senior Manager, Global Production & Merchandising

Location: Hong Kong SAR

State/Province/City: Hong Kong Island

City: Hong Kong

Business Unit: Store Support Centre (SSC)

Time Type: Full-time



Description & Requirements

Who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About this team

The lululemon Liaison Office (LLO) team is dedicated to ensuring our products are produced of the highest quality, delivered when we need them, and manufactured with partners who share our commitment to elevating the world. Not only do we manage the production of great products, but we also build great relationships.

Our production and merchandising teams work closely with vendor partners and internal teams to drive product excellence, manage costs, manage orders and on-time delivery as well as building positive relationships cross-functionally.

A day in the life:

As Senior Manager, you will lead the Center of Excellence for both Men's and Outerwear, and will represent Global Production, Merchandising and Costing across those categories.

You'll provide clarity and insights to both internal and external stakeholders in support of driving POD specific strategies and targets.

Key responsibilities:

General Responsibility

• Be the key sparring partner for the Director, Men's & Acc's in HK LLO
• Support the Global LLO Production & Merchandising Teams in achieving KPIs for costing, production and shipment
• Lead specific category business needs, i.e. Team Canada
• Support and drive company-wide (ad hoc) initiatives – related to process and/or system improvements
• Manage and communicate global risk (i.e. tariff changes, geopolitical landscape, in-region challenges)

POD Responsibility

• Own and speak to POD-related matters – including, and not limited to, POD-specific updates and opportunities
• Participate in POD Strategy and be a partner to the cross-functional POD teams throughout the product lifecycle

Cross-Functional

• Central contact point for cross-functional supply chain teams, related to Men's & OTW
• Support global vendor base strategy
• Consolidate POD / Category deliverables and communicate cross-functionally (e.g. Costing, OTP, TNA, capacity)
• Consolidate and provide key input and insights for Global Supply Chain strategic initiatives and discussions
• Support and drive Global P&M teams in margin missions
• Analyze seasonal result and publish report to showcase business impact through various levers by POD / Category
• Host and lead weekly connects with cross-functional Men's and OTW teams
• Develop strong and trusting relationships with cross-functional teams to build true partnerships and achieve goals consistently

Merchandising & Costing

• Analyze POD / Category margin KPI's and provide directions for Global LLO Merchandising teams for best opportunities in the Men's categories and OTW
• Manage and analyze POD / Category cost data and provide costing report with Global LLO Merchandising Team
• Drive POD strategy and continuous improvement in collaboration with Costing and Manufacturing Excellence leaders

Production

• Provides insight into seasonal POD / Category On Time Performance
• Support driving vendor strategy and continuous improvement
• Provide production analysis to Global LLO Production Teams and appropriate SSC counter parts

Qualifications:

• Your ideal background: a Bachelor's degree in Textiles or related fields; 12+ years of experience in a similar role within a merchandising and production environment; strong knowledge of Men's categories and Outerwear
• You have been an awesome People Leader for over 4 years, inspiring, developing and coaching others. Your leadership skills enable you to motivate cross-culture teams and build high-performing teams
• You are experienced in working directly with in-region offices and vendors in different countries and are fluent in English (local languages would be a plus)
• You also have experience working with HQ and are comfortable to communicate directly with the cross-functional teams
• You can analyze workflow and can recognize opportunities to drive performance from the cross-functional teams
• Strong IT skills needed - you are an MS Excel guru! And you love working with a lot of Microsoft Office, and MRP and PDM software!
• Experience working on PLM and PO systems like Flex PLM, Tradestone and Bamboo Rose

Must haves:

• Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
• Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
• Communicates with honesty and kindness, and creates the space for others to do the same.
• Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Fosters connection by putting people first and building trusting relationships.
• Integrates fun and joy as a way of being and working, aka doesn't take themselves too seriously.

Beyond the Paycheck (Benefits & Perks)

At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.

Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

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Learn more about what it's like working for lululemon in our Asia-Pacific markets: