Matchday Wellbeing Support Officer

Job Title: Matchday Wellbeing Support Officer

Responsible to: Matchday Designated Safeguarding Officer

DBS: Enhanced

About The Role

The Matchday Wellbeing Support Officer is part of the Wellbeing team with responsibility for the safeguarding and welfare matters for visitors to the stadium on matchdays.

To promote a positive and caring culture across the matchday team.

Main Responsibilities

• To attend all home matches and ensure relevant support or assistance for children, young people and adults at risk is given where necessary.

• To take a proactive approach to safeguard and promote the welfare of children, young people and adults at risk to ensure all Matchday staff and volunteers understand their role in safeguarding children, young people and adults at risk.

• Report and record safeguarding and/or poor practice concerns in line with the Club Safeguarding Policy

• Use MyConcern to log safeguarding reports and actions

• Remain in your allocated position at all times, unless authorised to leave by the control room;

• Remain vigilant at all times

• Undertake and attend additional training as identified or as required;

• To work closely with the other Wellbeing Support Officers and Disability Liaison Officer (DLO) to support or more vulnerable supporters

• Any other reasonable duties.

Required Behavioural Attributes

• Strong interpersonal skills

• Reliable, punctual & honest

• Excellent communication skills

• Positivity and objectiveness

• Ability to use initiative and be creative

• Able to adapt to changes in a fast-moving environment;

• Adaptable/Flexible/Willing to make change;

• Calm/studious;

• Ability to multi task, meet deadlines and maintain schedules;

• Able to work under pressure and sometimes without specific instruction;

• Approachable.

• Must adhere to confidentiality and data protection procedures at all times

• Ability to prioritise and manage time effectively

• Confident and assertive

• Ambition, passion and willingness to learn

Qualifications & Skills

• Having attended safeguarding training and/or relevant experience in a safeguarding, or welfare role.

• FA children safeguarding certificate

• FA welfare officer certificate

• A child-centred approach

• Experience of working with children, young people and adults at risk

• Experience of applying safeguarding policy and procedures

EQUALITY & DIVERSITY STATEMENT

As we are a diverse organisation that respects differences in race, ethnicity, religion or belief(s), gender, gender identity or expression, sexual orientation, marital status, disability, age or with regards to pregnancy or maternity, we welcome all applications. We want everyone to feel valued and included in the football community and to achieve their full potential. Leeds United is opposed to any form of discrimination and commits itself to the redress of any inequalities by taking positive action where appropriate.

SAFEGUARDING & RECRUITMENT STATEMENT

Leeds United FC are committed to safeguarding and promoting the welfare of children, young people and adults at risk, and expect all staff to share this commitment. All staff, whatever their role will receive safeguarding training and will be expected to champion the culture of 'safeguarding is everybody's responsibility.

This role will require an enhanced DBS