Manager, Travel And Resources

Wasserman operates at the epicenter of sports, music, entertainment and culture, serving talent, brands and properties on a global scale. Wasserman Live specializes in delivering branding and signage, custom fabrication, live event production and experiential operations across sports, music, entertainment and culture. Working with the world’s most iconic properties and brands, we elevate live events to make them unforgettable.

Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70+ cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit .

Job Description

WHAT YOU WILL BE DOING

The Travel & Resources Manager will be responsible for supervision and coordination of travel, crewing and rental services for the Wasserman Live team in Charlotte, NC. This role will serve as the main point of contact regarding travel, rental equipment, and resource inquiries support. In addition, this role will assist in coordinating necessary resources for client projects to support company goals.

This role has the potential for travel during the year (approximately 2-4 events).

Responsibilities

• Review, organize, and prioritize travel, crewing and rental equipment requests and assignments to ensure timely processing of requests
• Coordinate and book travel, crewing, and rental equipment needs for Wasserman Live
• Create and process purchase orders, invoice approvals, and credit card reports per company protocol to track all travel and rental equipment activities
• Establish best practices and oversight to ensure the department stays current with financial reporting deadlines
• Make necessary adjustments to travel and rental accommodations due to changes in schedules
• Utilize reputable resources to analyze and evaluate commercial rates, lowest fares, times, routes, and appropriate car rentals
• Adhere to and communicate the company’s travel policies to all travelers. Ensure travelers are aware of their obligations before, during, and after travel.
• Conduct reviews of travel policies and department workflow; identify opportunities to increase efficiency and reduce expenses. Develop training and reference materials to support these policies and workflow
• Stay abreast of travel guidelines for airports, airlines, and hotels. This includes but is not limited to security changes, new travel laws and regulations, and changes to loyalty programs.
• Identify, develop, and maintain strong relationships with vendors to ensure continuing discounts
• Coordinate with on-site event leads to review crewing and rental equipment vendor performance. Assist with resolving discrepancies with vendors as needed
• Assist Production Operations and Technical Production and Resources departments with ongoing projects such as finding resources for client projects and contractor onboarding

THE SKILLS AND EXPERIENCE YOU NEED

• Bachelor’s degree from an accredited college or university
• 3-5 years of experience in travel or vendor management
• 3-5 years of experience in live event production or associated industry
• Exceptional organization, project, and time management skills
• Excellent communication and teamworking skills
• Ability to think strategically and creatively
• Advance knowledge of Microsoft Office Suite: Word, Excel, Outlook, and PowerPoint
• Ability to learn and use an Expense Management / HCM platform (namely Workday)
• Ability to make business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with organization policies and procedures
• Must be able to adapt to frequent changes in demands from travelers and vendors
• Ability to be highly adaptable and agile in a fast-paced environment
• Must be cost conscious in order to stay within the budgeted amounts given

Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Wasserman is proudly an equal opportunity employer. We are always searching for the most passionate and talented people from all backgrounds and experiences to join us.

20 years into our evolution, we continue to expand services and geographies across the exciting and extraordinary worlds of sports, music, entertainment and culture.

We are committed to making a meaningful difference and driving real change when it comes to diversity equity and inclusion — not only among our employees, but in how we serve clients and push the industry at large.

If this sounds like a place you’d like to work, let’s talk!

Wasserman is a global leader in sports, music, entertainment and culture. Founded in 2002, Wasserman represents many of the world’s most iconic sports and entertainment figures, musical artists, brands and properties, empowering them to shape culture and captivate audiences worldwide.