Gate Staff / Security Officer (maternity Cover - Ftc)

Marylebone Cricket Club (the Club) is the world's most active cricket club, custodian of the Laws of Cricket and is also the owner of Lord's Ground, affectionately known as the “Home of Cricket”. The MCC and Lord's brands are renowned worldwide and are synonymous with excellence, prestige and providing an enjoyable customer experience, whether at an international cricket match with 31,000 spectators, or for Sunday Afternoon Tea
in the Long Room.

We are recruiting for a highly motivated individual to join our Gate Staff Security team on a Fixed Term basis to ensure that Lord's Cricket Ground maintains the highest of standards across the pillars of service, safety and security. You will deliver high levels of customer service commensurate with making Lord's the world's greatest cricket ground.

The wide variety of fixtures and functions that take place within the Ground, including around 60+ days of cricket each season, which means that you will interact regularly with Members, guests and visitors.

MCC is committed to being an equal opportunity employer. All qualified applicants will receive consideration without regard to race, colour, sexual orientation, gender identity, disability, national origin, religion, sex, and or other legally protected status.

REQUIRED SKILLS AND EXPERIENCE

• Interested candidates should have gained previous experience in the security industry with outstanding customer service experience in any business, not necessarily in sport and stewarding.
• This is an ideal opportunity for someone with excellent face-to-face customer service, verbal and written communication skills. MCC is looking to recruit someone who is keen on helping enhance the experience for all visitors to one of the most famous venues in world sport.
• The successful applicant will be required to work five shifts of eight hours, with one hour of unpaid lunch on each day worked. The shifts will be rostered over seven days between 07:00hrs and 20:00hrs. This job entails regular weekend work throughout the year.

VALUES AND BEHAVIOURS

EXCELLENCE

• Striving for excellence in every aspect of the MCC's operations.
• Valuing continuous improvement, pushing boundaries to achieve the best outcomes for Members, players and visitors.
• From the world-class cricket schedule to the maintenance of Lord's Cricket Ground, we aim to drive forward the game of cricket.

TEAMWORK

• Creating a cohesive and supportive environment to create shared goals and responsibilities.
• Success in our team performance benefit all who come to Lord's.
• By valuing teamwork at MCC we create a positive and inclusive environment.

INTEGRITY

• Striving for honesty, fairness and ethical conduct in all aspects of cricket.
• Integrity, both on and off the field of play, is at the heart of MCC.
• Promote a culture of sportsmanship celebrated by those within the Club and those who visit to play or watch.

Skills and ability testing will form part of the selection process.


Closing date: 23 September 2024