Community Lead, Thailand (experiential Events/ambassadors)

Location: Thailand

State/Province/City: Bangkok

City: Bangkok

Business Unit: Store Support Centre (SSC)

Time Type: Full-time



Description & Requirements

Who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About this team

You live and breathe the lululemon brand, and are an inspirational leader to the organization. The brand and community team for South East Asia drives the local strategy and builds a plan that comprises broad and deep tactics to accelerate growth and long-term brand love and are best in the world at building relationships, online to offline tactics and delivery of KPIs.

A day in the life:

In support of achieving our market goals, reporting to Manager, SEA Community, this role is responsible for executing marketing tactics to attract and engage guests through community activations, relationship building, events and partnerships, to accelerate brand awareness and deepen brand resonance.

Community Foundations

• Partner with APAC Community team, Regional Manager and Community Foundation Lead to ensure our community priorities and actions ladder up to our brand and business goals
• Accountable for reporting where you collect, analyse, measure and identify learnings
• Support retail team on new store opening community initiatives and provide guidance on brand guidelines and creative requests
• Conduct community trainings for existing and new stores

Events and Partnerships

• Work closely with cross-functional teams including APAC Community team, Retail team, Social Impact team; external partners including ambassadors, community partners, agencies, in curation of one-of-a-kind city-wide community activations that highlights our brand uniqueness
• Identify opportunities in market to elevate our community approach to acquire new guests, deepen connection with our existing guests, and amplify our brand values

Ambassador and Influencers

• Support in identifying potential ambassadors, influencers and partners in market
• Maintain successful brand relationships with ambassadors, athletes and influencers
• Maintain regular check-ins with ambassadors
• Lead and manage ambassador onboarding event

Grassroot Activations

• Work closely with Community Foundation Lead in store grassroot activations to ensure that it's in adherence to brand guidelines

Qualifications:

• Minimum 5+ years of experience in events, brand and community marketing
• Successful experience and proven ability to work well with others across the business in a matrix environment
• Strong ability to work independently with good communication and organizational skills
• Strong passion in marketing, sports and wellness, and the desire to elevate and support our community
• Strong ability to speak and write in Thai and English proficiently
• Willing to work on weekends occasionally for specific events / activations (With Compensation Leave)

Must haves:

• Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
• Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
• Communicates with honesty and kindness, and creates the space for others to do the same.
• Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Fosters connection by putting people first and building trusting relationships.
• Integrates fun and joy as a way of being and working, aka doesn't take themselves too seriously.

Beyond the Paycheck (Benefits & Perks)
At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.

Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

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Learn more about what it's like working for lululemon in our Asia-Pacific markets: