Assistant Hospitality Services Manager FTC to 31st Nov 25

It's everyone's stadium...

Our Experiences by Wembley Stadium Team is expanding, We are excited to be searching for a Hospitality Operations Coordinator who will support the Hospitality Operations team, providing administrative and operational support.

Please note this is a fixed-term contract up until the end of November 2025 as we enter a busy summer events season at Wembley Stadium. It is expected that you will be able to attend events at the Stadium, which can be found here.

What will you be doing?

• Provide administrative and operational support for all Experiences by Wembley events, ensuring areas achieve the required standard as and when required.
• Monitor and maintain inventory for fixtures and fittings across designated hospitality areas.
• Assist in the day-to-day management of Bobby Moore Lounge delivery.
• Oversee operations in designated hospitality area on event days.
• Assist in the preparation and printing of accreditation for wider Experiences by the Wembley team.
• Deputise for the Hospitality Operations team as and when required, including taking on a deputy lead planner role for designated events.
• Raise invoice requests and purchase orders and liaise with Hospitality Operations team and finance regarding budgets.
• Arrange meetings and take minutes/notes where appropriate for key meetings and distribute accordingly.
• Undertake administrative duties as directed by the manager or nominee.
• To assist on any ad-hoc projects when necessary.
• Executes additional tasks as required in order to meet FA Group's changing priorities.
• Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained.
• As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

What are we looking for?

Essential for the role:

• Administration and coordination experience.
• Proficient in Microsoft Office.

Beneficial to have:

• Understanding of Proactis.
• Understanding of Audience View.

What's in it for you?

We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.

We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:

• Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and well-being.
• Free, nutritious lunches, at Wembley Stadium and St. George's Park.
• Free private medical cover.
• A contributory pension scheme.
• An additional 'Thank You' days leave, volunteering days as well as 25 days annual leave (based on a full-time, permanent contract.)
• A hybrid working model which offers greater flexibility.

For more information on what it is like to work at The FA, please visit our FA Careers page, https://www.thefa.com/about-football-association/careers

We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.

We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.

As part of The FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance