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The Football Association (FA) Logo

Crowd Safety Support - Fixed Term Contract until Nov 2025

  • Wembley, GB
  • Full time
  • Competitive
  • 12th April 2025
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Full Description

The Wembley Stadium team are looking for two Crowd Safety team members to support the team through a busy events season. In role you will take responsibility for helping prepare event day crowd safety staff allocations plus creation and distribution of event day documentation.

Please note this is a fixed term contract until November 2025 for our busy summer events season at Wembley Stadium. You will be required to work events at the Stadium and these will include weekends and unsociable hours. Full details of the exciting summer of events can be found at https://www.wembleystadium.com/events

What will you be doing?

  • Assist the Operation division with all Wembley Stadium event day operations.
  • Work closely with the Crowd Safety Manager
  • Assist with the creation of bespoke crowd safety documents for each event at Wembley Stadium and any other administrative support that is necessary.
  • The role will require a large amount of data input to ensure we have the necessary resources for each event.
  • Raise, receipt and close off purchase orders, ensuring they are recorded on the crowd safety team purchase order tracker and raise invoice requests as required;
  • Assist in the recruitment, auditing and event staffing system administration.
  • Provide event day support to the team and assist with pre-event preparations and checks as operationally required;
  • Post Event function will include preparing and submitting payroll and scrutinising invoices.
  • Live the Wembley Common Purpose and Quality Standards and promote and support a culture of guest service through actions and behaviours.
  • Executes additional tasks as required in order to meet FA Group's changing priorities.
  • Comply with all company policies and procedures to ensure the highest standards of health, safety and well-being can be maintained.
  • As part of The FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

What are we looking for?

Essential for the role:

  • Experience working well in a fast paced environment and delivering to deadlines.
  • Excellent skills in Microsoft Office.
  • Intermediate numeracy skills.
  • Excellent time management and communication skills.
  • Ability to manage multiple projects independently.
  • Good Team Player

Beneficial to have:

  • Experience in the Crowd Safety sector of the Events Industry.
  • Experience providing administrative support to multiple team members.
  • Previous experience with electronic purchase order system.
  • Experience of working in a high profile multipurpose venue.
  • Basic knowledge of Health & Safety
  • Basic knowledge of crowd safety

What's in it for you?

We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.

We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:

  • Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and wellbeing.
  • Free, nutritious lunches, at Wembley Stadium and St. George's Park.
  • Free private medical cover.
  • A contributory pension scheme.
  • An additional 'Thank You' days leave, volunteering days as well as 25 days annual leave (based on a full-time, permanent contract.)
  • A hybrid working model which offers greater flexibility.

For more information on what it is like to work at The FA, please visit our FA Careers page, https://www.thefa.com/about-football-association/careers

We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.

We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.

As part of The FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

The organisation

The Football Association (FA) Logo
The Football Association (FA)
  • Federations & Governing Bodies
  • London, UK
  • 250-2000 employees
  • Website

Recent years have seen tremendous progress across our game – from winning our first major tournament in 50 years to delivering pitches up and down the…

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