Senior Specialist - Orderbook

In short

We are looking for a data driven and hands-on Orderbook Senior Specialist to join our growing Oceania team, based in Melbourne. This role will suit flexible, autonomous and ambitious professionals willing to develop their business acumen in the core of On's strategic operations.

You will be accountable for the thorough planning, execution, and integrity of Oceania’s orderbook, directly contributing to superior on-time fulfillment. This role acts as the business expert for the entire order release lifecycle within the ERP system (Microsoft D365), maintaining a critical balance between demand and supply. A core focus of this position is proactively optimizing the allocation flow and ensuring consistent product availability across all channels.

To achieve this, you will collaborate closely with our Commercial (Sales), Logistics, Demand Planning, Global Supply Chain, Finance, Account Services, and Operations Excellence teams. You will provide insights and data as well as drive cross functional process improvement to enable the Commercial team to deliver impactful and effective account management to our customers.

You will work hand in hand with our third party logistics provider, providing accurate weekly and monthly warehouse volume expectations. You will be the business expert in our ERP system, and our Business Intelligence Platform, Looker. You are highly analytical, can quickly and accurately perform analysis and draw conclusions from results, and can easily work in a dynamic environment with several stakeholders.

Your Mission

• Gather, analyze, and distribute the latest volume forecasts from all sales channels to vital stakeholders within Operations for precise planning.
• Proactively manage the allocation strategy for both the long-term and immediate fulfillment horizons, and collaborate with Demand Planning and Global Supply Chain teams where required.
• Owner of the order book for Oceania.
• Manage and maintain a precise and accurate sales order book, partnering with key functions to ensure alignment and proactive and accurate orderbook management.
• Monitor and report on key metrics such as OTIF (On-Time In-Full) performance, identifying root causes for any deviations and solutions for improvement
• Act as the strategic link between Sales Planning and Orderbook Execution, proactively identifying supply gaps and sales risks to ensure inventory is prioritized for the most impactful commercial opportunities.
• Lead and align cross-functional teams using data-driven discussions to manage near-term plans and actions
• Providing critical feedback to the S&OP process to optimize order management, fulfillment, and efficiency while minimizing volatility.
• Coordinate order release for strategic product launches considering all business & marketing needs
• Systematically review and upgrade workflows and systems, from order placement to delivery, to ensure an efficient and scalable order fulfillment process
• Microsoft D365 and Looker power user and enhancement/efficiency driver
• Foster regional collaboration with the APAC and global orderbook teams to proactively contribute innovative ideas and solutions, and to identify and implement efficient and effective improvements.

Your story

• 3 years of working experience in orderbook management, account management, sales planning or a similar role, a plus if in the sports or fashion industry
• Experience with inventory management, allocation planning and process optimization
• Very strong analytical evaluative and problem-solving abilities
• Systems and IT literate (MS suite expert, BI tool, and ERP familiarity)
• Microsoft Dynamics 365 (+ Sunrise add-on) experience is a big plus.
• Fluent in English
• Strong communication and influencing skills across multiple areas of the organisation
• Curious and positive self-starter with a "getting things done” attitude
• Team player in a matrix organization and flexibility to respond to rapidly changing business priorities while working with multiple stakeholders
• Detail-oriented with the ability to zoom out and evaluate business impact
• Open to giving and receiving timely feedback helping us all to be lifelong learners.

What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.

• Step One

  It starts with you...

  You'll start by submitting your application to a specific role. We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. If you're a good fit to the role, a recruiter will follow up with you directly. If you didn't receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On.

• Step Two

  Interview with a recruiter

  What ignites your spirit? This is where we’ll start getting to know all about you and what makes you tick – and it’s your first chance to get a feel for our culture. Chatting with a member of our talent team, you’ll learn more about On and how we work. We’ll learn about what motivates you and what you could bring to the team.

• Step Three

  Interview with a hiring manager

  Ready to dig into the details? This second interview will be held with your future manager and will focus on the specifics of the job. Together you’ll delve into your unique skills and experiences and how they could be relevant at On. It's also a time to assess how you might feel working side-by-side. Bring any questions you have about the job, the team or anything else you might like to know – this is an open forum.

• Step Four

  The Case Study

  What's your style? This task will help us understand how you think, face a challenge and give insight into your novel ideas. Designed to give everyone their best shot, your case study is based on something you might typically experience on the job. This is your chance to show us what you’ve got. So express yourself. Be you.

• Step Five

  The Experience Day

  Your first taste of the Oniverse. This is a time to meet some of the people you'll be working closest with. In person or virtually, you'll get a feel for the day-to-day at On and the people who make it happen. You'll chat with a few potential teammates - the conversations will be as equally driven by the role and your experience as by our values. We believe how you do things is just as important as what you do.

• Step Six

  The Result

  Are we a good fit? We’ll get together internally to share our feedback and decide if we’re a match. We know that job searching is a big time investment, so it’s not a decision we take lightly. It’s also time for you to reflect on the experience – are we the right place for you? No matter the outcome, we’ll give you meaningful feedback.

Step One:

It starts with you...

You'll start by submitting your application to a specific role.

We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. If you're a good fit to the role, a recruiter will follow up with you directly. If you didn't receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On.