Senior Internal Event Coordinator

The Role

We are looking for aSenior Internal Event Coordinator to lead the planning and delivery of a diverse portfolio of internal and club events throughout the year. This role is pivotal to leading each event to the highest of standards.

You will be responsible for the coordination and management of all internal events from booking stage to event delivery, including the operational delivery and client facing interaction. 

Who we are

Your day-to-day

• Champion event coordination - you will lead on all aspects of internal events from end-to-end planning and delivery including The Arsenal Foundation Ball, club days and celebrations, pitch events, anniversary dinners and partner and sponsor events

• Oversee operational and logistical planning - you’ll ensure that the venue set up and other logistical necessities are in line with customer and stadium security requirements, brand standards and compliant with health and safety guidelines, and you will also manage event collateral and maintain adequate stock levels
  
• Support the Operations team -you will produce comprehensive and accurate event sheets which ensure the correct information is communicated to the operational departments, and you'll help with specific club events and attend weekly operational meetings
  
• Sustain cost efficiency - you will control all operational costs for internal events, ensuring these are delivered as cost-effectively as possible whilst also managing recharge codes and ensuring all financial reconciliation
  
• Take a lead role with management of event day staff -you’ll oversee casual event staff such as function Stewards during internal events, following compliance with all stadium security protocols and procedures and assisting in the operational delivery of all stadium areas on event days
  
• Proactive team player - you will support the Operations team with specific club events and provide additional support across the wider Events team to assist in the delivery of other events as required, and you'll provide support to the Senior Events & Experience Manager with team tasks as and when required

What we are looking for

• Proven experience in a similar events environment -you have relevant experience within an events, hospitality or customer service focused environment
• Customer focused approach -you have a passion for first class customer service, and you're committed to exceeding expectations, obtaining experience within a fast paced, pressurised, and heavily client focused environment
• Outstanding organisational skills -you show excellent organisation and attention to detail, with administration experience within a pressurised, heavily customer focused environment, with the ability to manage a fast-paced and varied workload
• Presentation and IT skills -you are able to demonstrate intermediate experience using all Microsoft applications
• Dedicated team player -you can actively cooperate and communicate with others, building and maintaining positive working relationships to foster a culture of teamwork and collaboration
• Clear communicator -you sustain the ability to communicate with a broad range of internal and external customers, adapting style and approach as and when required
• Proactive mindset - you are creative and innovative, always seeking to improve and add value to your team and event operations, and you show willingness to create and implement new ideas, acting upon opportunities to improve the supporter and customer experience and to learn new personal skills
• Ambassador for our club - you act with honesty and integrity, delivering tasks with skill and urgency with a passion for achieving club, departmental and individual success, always supporting club decisions and following through on commitments made, behaving in alignment to our club values

Why choose us

At Arsenal, we want everyone to feel a sense of trust and belonging, so we are proud of both our club values and also what we offer to our employees. As one of our Gunners, you will receive:

• An exciting reward and recognition scheme
• Generous holiday allowance which increases with your length of service
• Great internal learning and development programmes
• A flexible hybrid working model
• Priority access to apply for match tickets
• A competitive health and wellbeing benefits package
• A leading Employee Assistance Programme
• Great discounts with some of our Partners

Arsenal for Everyone

Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch. 

Disability Confident Leader

We are a Disability Confident Leader. We actively welcome and encourage applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application.

We are committed to ensuring that our environments for children, young people and adults at risk remain safe and inclusive. We therefore require successful candidates to complete a DBS check and other essential background checks prior to starting their employment. Depending on the responsibilities of the role, a DBS will be either a basic, standard, or enhanced check.

Application Closing Date - Tuesday 12th August 2025

Please note: we reserve the right to close the position early if application volumes are particularly high. We encourage you to get your application in sooner rather than later.

Good luck!