Academy Player Care Lead

The Role

We are looking for a Academy Player Care Lead to join our Women's Academy Team to develop and deliver a comprehensive player care strategy to support the holistic development, well-being, and transition of players at all stages of their careers.

Who we are

Your day-to-day

• Build positive relationships - you will build and maintain positive relationships with all players and parents by understanding each player’s background to provide the appropriate support and act as a first point of contact at the Academy
• Manage our mentoring programme - you'll manage the player mentoring programme, including the coordination of mentor pairings between academy and senior players
• Lead PGA player care - you will support across the PGA Academy, including travel coordination, kit distribution, funding, and well-being needs
• Deliver workshops - you'll plan and deliver workshops under the Human Development pillar, ensuring content is appropriate for the age and stage of female academy players
• Coordinate our education programme - you'll be across the day release education programme, including scheduling, school communication, and logistical support
• Drive stakeholder collaboration - you will build and maintain positive working relationships with internal and external stakeholders including wider club and multidisciplinary staff, national governing bodies and associated third parties

What we are looking for

• Proven background in a similar role - you have experience working in a Player Care or Player Liaison role within an elite sports environment
• Mentor and proven youth worker - you haveexperience working with children, young people and their families
• Dynamic communicator - you are confident in communicating with a broad range of internal and external stakeholders, adapting your style and approach to your audience
• Best-in-class organisational skills - you have a proven ability to manage a fast paced and varied workload
• Safeguarding champion - you have completed the FA Safeguarding accreditation (or are willing to undertake)
• Trusted ambassador for our club - you recognise your responsibility as a representative of our club and maintain exceptional standards of professional behaviour towards colleagues, players and the wider public
• Proud team player - you're able to display the integrity and discretion that's needed to be a trusted team player
• Flexible and adaptable approach - you're able to work flexibly and across weekends as and when required

Why choose us

At Arsenal, we want everyone to feel a sense of trust and belonging, so we are proud of both our club values and also what we offer to our employees. As one of our Gunners, you will receive:

• An exciting reward and recognition scheme
• Generous holiday allowance which increases with your length of service
• Great internal learning and development programmes
• A flexible hybrid working model
• Priority access to apply for match tickets
• A competitive health and wellbeing benefits package
• A leading Employee Assistance Programme
• Great discounts with some of our Partners

Arsenal for Everyone

Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch. 

Disability Confident Leader

We are a Disability Confident Leader. We actively welcome and encourage applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application.

We are committed to ensuring that our environments for children, young people and adults at risk remain safe and inclusive. We therefore require successful candidates to complete a DBS check and other essential background checks prior to starting their employment. Depending on the responsibilities of the role, a DBS will be either a basic, standard, or enhanced check.

Application Closing Date - Wednesday 13th August 2025

Please note: we reserve the right to close the position early if application volumes are particularly high. We encourage you to get your application in sooner rather than later.

Good luck!