Senior Coordinator, Client Group Management Accreditation, FIFA World Cup 2026

Senior Coordinator, Client Group Management Accreditation, FIFA World Cup 2026

Department: Safety & Security

Employment Type: Fixed Term - Full Time

Location: Miami

Description
Reporting organisationally to the Manager of Client Group Management Accreditation, the Senior Coordinator, Client Group Management Accreditation, will be a key member of the FIFA26 Accreditation team, and work in a very diverse multi-cultural Accreditation department and in close collaboration with the FIFA Zurich Accreditation department responsible for delivering the FWC26 Accreditation operations.

THE POSITION
The main responsibilities and oversights of the Senior Coordinator Client Group Management Accreditation for the FIFA World Cup 26™ include:

• Represent the Accreditation department to accreditation stakeholders when appropriate.
• Work closely within a dedicated team of Client Group Management Managers and Senior Coordinators.
• Assist in the Development and implementation of accreditation policies and procedures, in accordance with general FIFA accreditation policies and procedures, to set rules that establish boundaries, limits or fully describe the accreditation operations and/or services.
• Work with and communicate the accreditation registration process for the FIFA Club World Cup 2025 and FIFA World Cup 2026™ and any ancillary events where such process is in operation.
• Support development of training materials (i.e. Accreditation manual, guidelines, etc.)
• Engage with FIFA and FIFA26 functional areas; communication and presentation of specific guidelines and supporting materials about the accreditation process of client groups' data through the various stages of their accreditation journey.
• Represent the FIFA26 Accreditation department in operational workshops for key stakeholders.
• Review and refine the accreditation system functional specifications and associated documentation ensuring that they represent the needs of the FWC26 accreditation registration.
• Communicate with internal and external client groups and individuals on accreditation registration processes.
• Carefully monitor the registration process using all available tools.
• Manage the accreditation card distribution coordination within reasonable timeframes to your assigned client groups.
• Aid in the operation of the centralised issue resolution processes for the Accreditation client groups across all countries during tournament time or during operational periods for any ancillary events.
• Role and responsibilities are not limited to tasks listed above and may change according to project demands.

YOUR PROFILE
Education & Qualifications

• Bachelor's degree or equivalent.
• If experience is compensating, lower degree is welcome to apply.
• Football (soccer) accreditation knowledge is a plus.
• FIFA accreditation processes and FIFA Accreditation System knowledge is a plus.
• Effective interpersonal communication, influencing and negotiation skills.
• Absolute attention to detail.
• Strong problem solving and analytical skills.

Work Experience

• Preferred 2 or more years of experience in event management and accreditation.
• Single-sport, multi-venue event experience.
• Experience in working in a multi-cultural team as well as communicating within a multi-cultural organization.
• Experience in working across different time zones.
• Experience in and being comfortable with working in multi-lingual environments.

Languages

• Fluent in English. Spanish, French or other language proficiency is a plus.

Technology

• Proficient in MS Office (Excel, Word, PowerPoint, Miro & Project) and planning software and online collaboration tools.
• Proficient in Event Management Applications, particularly in Event Accreditation Applications is a plus.