Senior Account Manager, Social

Wasserman operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.

Wasserman London are seeking a dedicated Senior Social Account Manager to join our Social and Influencer team in London to work on some of our existing clients in the sports, music and entertainment space.  If you’re naturally interested in sport, are a proven meticulous and detail orientated task manager, a natural-born leader, obsessive about all things social, passionate about creating incredible work, and adept at forming and strengthening bonds with personalities of all stripes and sorts, we want to hear from you.  

Roles and Responsibilities

• Managing, maintaining, and growing the relationship with the client and key stakeholders. 
• Execute success brand campaigns across various clients and verticals
• Serve as client and internal primary point of contact, leading kick-off calls and weekly status calls
• Directing and having a positive impact on projects, and teams by providing guidance, direction, and a vision to follow. 
• Acting as the glue that holds internal teams together
• Facilitate communication between all departments (Account, Creative, Influencer, Strategy, Production and Leadership)
• Managing projects and working closely with team to adhere to deadlines and timings. Ultimately helping drive the team and projects forwards. 
• Efficiently manage deliverables, timings and budgets independently with minimal oversight
• Prepare and present project reporting and recap decks, analysing performance relative to the campaign objectives and providing actionable recommendations
• Partner with internal teams to understand client objectives, strategies and goals and internal requirements
• Maintain in-depth knowledge of the changing social landscape and industry trends and technologies
• Proactively provide recommendations and solutions to client asks, questions or issues
• Establish strong and solutioned orientated client and internal relationships

Requirements

• 3-4+ years' experience in account management within the social space, preferably at a social agency.  
• Experience working on sports and FMCG brands. 
• Experience implementing social media, digital, influencer and integrated marketing campaigns and always on social content activation for your clients
• Detail focused with strong communication skills: persuasive, strategic, proactive, diplomatic.  
• Strong experience nailing account management basics: timeline management, status reports, contact reports and client communications.  
• A demonstrated passion for and superb understanding of the social media landscape. 
• General proficiency and understanding of social analytics. 
• You can own a room: you’ve got rockstar presentation and communication skills. 
• Commitment to excellence - working nonstandard hours when necessary, anticipating issues and communicating with diplomacy, identifying emerging platforms and trends to drive innovation.
• Ability to multitask and manage time across multiple accounts. 
• Comfort running medium to large sizes projects with minimal oversight.
• Mid to senior level client-facing experience. 
• Experience with budget management: scoping, budgeting, financial reporting (burn reports and reconciliations) 

Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.