Retail Business Analyst - Senior Lead

In short

We are looking for a highly skilled and driven Retail Business Analyst to take a central role in optimizing and steering the performance of our own retail business. In this role, you are the commercial performance engine of On’s global retail business, translating data-based, holistic business insights into actionable strategies. In addition, you are guiding strategic decision-making with the Retail Leadership and cross-functional teams.

Your Mission

• Lead holistic performance monitoring, analysis, and reporting across customer, product, and operational dimensions for On’s Retail business (100+ stores), ensuring actionable insights that go beyond financial figures
• Prepare and present monthly cross-department business reviews, and variance analyses with clear, actionable insights for the Retail Leadership Team
• Design and optimize cross-department performance management processes that integrate Retail, Operations, and Merchandising KPIs
• Lead ad hoc deep dives and analysis, challenging the status quo and bringing recommendations to the team (e.g. campaign insights, opening hours)
• Drive strategic improvement projects in partnership with cross-functional teams, measuring impact and ensuring initiatives deliver both commercial and operational efficiency.
• Own business case development for strategic initiatives and provide agile, fast analysis to leadership to secure sustainable growth and close gaps
• Provide business KPI requirements for dashboards, reports, and tools and support development to enable data-driven decision making, ensuring usability for business teams.

Your story

• 8+ years of experience in a business analyst / business steering role within Retail, ideally in a fast-paced, international environment
• Strong analytical skills and business mindset with a proven track record of driving performance
• Expert-level skills in Excel/Google Sheets, with hands-on experience using BI tools like Looker
• Strong communication and storytelling skills — able to translate financial data into strategic insights for non-financial audiences
• Thriving in a dynamic and complex environment with the ability to work autonomously
• You have excellent collaboration skills, but are also comfortable diving into complex tasks yourself
• Excellent verbal and written communication skills in English

What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.

• Step One

  It starts with you...

  You'll start by submitting your application to a specific role. We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. We ask that you allow around 14 days for us to come back to you with a response. If you are a good fit to the role, someone will follow up with you within that window. If you didn't receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On.

• Step Two

  Interview with a recruiter

  What ignites your spirit? This is where we’ll start getting to know all about you and what makes you tick – and it’s your first chance to get a feel for our culture. Chatting with a member of our talent team, you’ll learn more about On and how we work. We’ll learn about what motivates you and what you could bring to the team.

• Step Three

  Interview with a hiring manager

  Ready to dig into the details? This second interview will be held with your future manager and will focus on the specifics of the job. Together you’ll delve into your unique skills and experiences and how they could be relevant at On. It's also a time to assess how you might feel working side-by-side. Bring any questions you have about the job, the team or anything else you might like to know – this is an open forum.

• Step Four

  The Case Study

  What's your style? This task will help us understand how you think, face a challenge and give insight into your novel ideas. Designed to give everyone their best shot, your case study is based on something you might typically experience on the job. This is your chance to show us what you’ve got. So express yourself. Be you.

• Step Five

  The Experience Day

  Your first taste of the Oniverse. This is a time to meet some of the people you'll be working closest with. In person or virtually, you'll get a feel for the day-to-day at On and the people who make it happen. You'll chat with a few potential teammates - the conversations will be as equally driven by the role and your experience as by our values. We believe how you do things is just as important as what you do.

• Step Six

  The Result

  Are we a good fit? We’ll get together internally to share our feedback and decide if we’re a match. We know that job searching is a big time investment, so it’s not a decision we take lightly. It’s also time for you to reflect on the experience – are we the right place for you? No matter the outcome, we’ll give you meaningful feedback.

Step One:

It starts with you...

You'll start by submitting your application to a specific role.

We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. We ask that you allow around 14 days for us to come back to you with a response. If you are a good fit to the role, someone will follow up with you within that window. If you didn't receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On.