Receptionist

We are looking for a Receptionist to join our team in London to provide professional Receptionist and associated services.

Main Duties & Responsibilities

• Provide a professional Reception service ensuring courteous and warm welcoming of visitors and staff.
• Offering and providing refreshments to invited guests and providing storage of personal items.
• Manage and oversee visitor, employee and contractor access passes to our St James Market in line with internal policies.
• Ensure incoming calls are answered professionally and promptly.
• Ensure incoming emails are answered appropriately and promptly, and any issues escalated to Front of House Supervisor (FS).
• Contribute to the updating and maintenance of the Reception Manual.
• Support and assist (FS) with ad-hoc requests made by Senior Stakeholders, ensuring seamless service delivery, including but not limited to:- Administration, catering, and concierge service for VIP guests.
• Make meeting and room bookings and manage calendar, liaising with staff about changes and guests – Liaise with FS and reception team to ensure these are managed in an efficient and professional manner.
• Support FS with Catering and VIP meeting room and event Set-Up.
• Support FS and team with event delivery.
• Support with incoming and out-going post including making DHL and Royal Mail bookings, including diligence on the security of incoming post
• Support FS with timely creation of Purchase Order Requests and subsequent acceptance of Purchase Orders on company ‘Purchase to Pay' (P2P) system, for SJM goods and services.
• Make courier bookings as requested and ensure records are kept up to date including completion of relevant invoices.
• Report building or cleaning issues to facilities team.
• Support and assist FS with the management of catering and stationery together with associated stock control, as well as other ad-hoc purchases.
• Liaise with on-site cleaners and other service providers as required.
• Support and assist FS with departmental administration including but not limited to, credit card and petty cash reconciliation.
• Report all incidents, accidents and significant near misses.
• Develop and maintain great working relationships with key stakeholders.
• Act as a Fire Warden. .

About You

• Previous experience as a receptionist in a fast paced, demanding corporate environment
• Excellent administration skills
• proficient in MS Office
• Personable with excellent communication skills
• Ability to multi-task
• Strong attention to detail
• Ability to meet deadlines

• Flexibility in approach to work

Division:

Corporate