Partnerships Retail Co-Ordinator

Job Title: Partnerships Retail Co-Ordinator

Hours of Work: 37.5 hours per week, Must be flexible to work matchdays

Department: Partnerships

Location: Elland Road

Responsible to: Sam Smart

Responsible for: Partnerships Retail Co-ordination

Role Responsibilities

• Be lead operational POC for the Clubs Technical kit partner, retail partners and dedicated Retail operator and be lead POC for internal Club retail requirements

• Manage the Technical kit partner orders and operations at the Club. This key role will ensure that team kits, staff allocations and Club orders are processed efficiently and to the highest standard. You will oversee the entire order process from forecasting and ordering through to delivery. You will work closely with internal teams including the 1st team, U21s, Women’s, Academy, Foundation to ensure their specific kit needs are met on time.

• You will also manage staff kit allocations, keeping accurate records of items such as sizes, names, numbers and manage the logo & embellishment needs of the Club. Close coordination with the Technical kit partner will be essential to ensure timely deliveries and effective inventory management. You will collaborate with internal teams to ensure smooth stock replenishment, and that team kit and Club orders align with operational needs

• Oversee all relevant Club and dedicated retail operator product approvals to ensure correct application of Club IP (products such as kit, training wear and co-branded products) and support brand management and IP protection across all retail and partner materials

• Support the Head of Partnership Activation in key Club design and approval processes, leveraging input for relevant internal departments to align on first team product design and endorsement plans that are critical to the Club and Technical kit partner success

• Manage all Club related product fulfilment, retail deliverables & partnership operations inclusive but not limited to signed merchandise inventory, kit shoots & media days, staff uniform, match day mascots, play on the pitch and event/occasion retail requests, fulfillment and storage operations

• Develop, define and implement a Club wide merchandise request and fulfilment process to support the need of Club departments, Executives and Investors

• Develop, define and implement a Partnership and Club wide gifting strategy to service the needs of the organisation and commercial requirements

• Work alongside relevant retail stakeholders to develop, define and implement an effective process for partners to secure premiums and co-branded product to support partnership activation requirements

• Manage licensing approvals and key process with the dedicated retail operator whilst also supporting the wider Partnerships team in defining and delivering the Club’s licensing strategy

• Oversee and lead all Club embellishment and logo application requirements ensuring we are delivery key contractual partner needs aligned with Technical kit partner key timelines and processes

• Develop and manage relationships with key suppliers, partners, agencies and internal stakeholders

• Assist with the organization, management and delivery of key partner events throughout the year to engage partners with a specific focus on retail deliverables

• Other responsibilities as assigned

Flexible approach to working hours there will be a requirement to work weekends/evenings to attend matches and events.

Required Behavioral Attributes

• Strong interpersonal skills

• Organized and good attention to detail

• Ability to use initiative and be creative

• Strong customer service skills

• Excellent communication skills

• Ability to prioritize and anticipate case load and manage time effectively

• Confident and assertive

• Ambition, passion and willingness to learn

• Strong time management skills

• Self-motivated

• Hands-on approach with a can-do mentality

• Ability to multitask

Other Responsibilities

To take responsibilities for personal performance and the development of personal skills to ensure the required skills, knowledge and competence to fulfil the role.

Perform duties with due regard to Club policies and procedures and legislative requirements at all times;

Managers

Champion Equality with the Club and department.

To act as an ambassador for equity and inclusion, openly championing the Clubs commitment and action plan. Torecognise and appropriately challenge incidents of racism, bullying, harassment, sexual harassment orvictimisation and any form of abuse of equal opportunities, ensuring compliance with relevant policies andprocedures.

Colleagues

To act as an ambassador for equity and inclusion, openly championing the Clubs commitment and action plan. To recognise and appropriately challenge incidents of racism, bullying, harassment, sexual harassment or victimisation and any form of abuse of equal opportunities, ensuring compliance with relevant policies and procedures

Ensure implementation of the Club’s health & safety, safeguarding, welfare and equality policies to create a safe working environment for all;

Undertake continuous professional development (CPD) training and/or additional training as identified or as required.

Ensure working practices are compliant with relevant legislation and data protection legislation and/or general data protection regulations (GDPR) requirements;

Knowledge, Skills & Experience

Essential

• Minimum of 2 years in experience in retail operations, logistics, or stock management, preferably within a sports or entertainment environment. A strong understanding of order management and inventory systems is essential

• Expertise with product forecasting, tracking, processing, delivery and fulfilment would be advantageous and ideally experience with Technical Kit partners and sportswear brands. A solid knowledge of sports apparel, including its sizing, durability, and functionality, is also beneficial

• Experience with Microsoft Suite, including Excel, Teams, PowerPoint, Outlook, and Word

• Experience building excellent working relationships and dealing with senior stakeholders, both internally and externally

Desirable

• Experience of supporting and coordinating activations and events specifically with retail deliverables and operations

• An undergraduate degree in a business-related subject (or another relevant subject) is preferred, but not mandatory

• Great people person and a proven team player with strong communication skills

Club Statements

General Statement

All employees and workers of the Club must at all times carry out their responsibilities with due regards to all policies and procedures and in particular health and safety, confidentiality and data protection.

Safeguarding Statement

Leeds United is committed to safeguarding the welfare of children and adults at risk and require all employees to share this commitment and promote the welfare of these groups.

Applicants will be asked about any previous convictions, cautions, reprimands, including those that are considered ‘spent’ as defined by the Rehabilitation Offenders Act 1974 (Exceptions) Order 1975 (Amended 2013). Appointment to this role is subject to a satisfactory DBS Check (with children’s barred list check) and references.

Equality, Diversity & Inclusion Statement

Leeds United is committed to creating an inclusive and diverse environment and is proud to be an equal opportunity employer. Applicants will receive consideration for employment without regard to age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; and sexual orientation. The club does not tolerate any form of direct or indirect discrimination, victimisation or harassment. Your behaviour must align to the principles of equality as outlined in the Clubs equality policy which can be found at

Health & Safety Statement

The Club is committed to effective management of the Health and Safety risks to all employees, visitors, supporters, and any others associated with the Club. As part of this commitment all staff are expected to conduct your business in a proactive way that prevents injury and ill health to those who may be affected by your activities.

All staff are expected to undertake regular Health & Safety related training and to ensure the environments in which they work remain safe at all times, with the mindset that Health & Safety is everybody’s responsibility.