Manager, Ticketing – Combat Sports & Golf

Who We Are:On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.

Job Overview:

The Manager, Ticketing – Combat Sports & Golf will lead ticketing operations for fast-paced, high-profile live events across these two dynamic verticals. This role requires meticulous attention to detail, quick decision-making, and cross-functional coordination to deliver successful event setups, pricing execution, and inventory management. The ideal candidate thrives in a deadline-driven environment and can pivot and prioritize with ease.

Key Responsibilities:

• Event Setup & Execution:

• Build and launch ticketed events in the POS system in coordination with internal and external stakeholders.
• Translate partner requirements into executable configurations in the POS.
• Maintain accurate and timely documentation for all event setups.

• Inventory Oversight:

• Monitor and update real-time inventory across channels, ensuring parity between partner communication and internal platforms.
• Identify and resolve inventory or access issues rapidly, especially in the lead-up to onsales and event day.

• Pricing Strategy Support:

• Execute approved pricing plans and suggest adjustments based on sales performance and market conditions.
• Monitor marketplace trends and contribute feedback to cross-functional pricing discussions.

• Reporting & Analysis:

• Track event sales and yield trends across combat and golf verticals.
• Deliver regular updates on inventory status and pricing performance.
• Flag revenue risks and propose mitigations.

• Cross-Functional Partnership:

• Serve as the day-to-day ticketing point of contact for combat and golf partners, including UFC, WWE, and others.
• Liaise with sales, marketing, and product teams to align onsales, promotions, and channel distribution.
• Collaborate with guest services and fulfillment teams to ensure seamless customer delivery.

Qualifications:

• Bachelor’s degree or equivalent experience in ticketing, event management, or sports business.
• 2–4 years of relevant work experience; sports or entertainment background strongly preferred.
• Proficiency with POS systems and Excel; experience with Asana or Smartsheet is a plus.
• Strong operational skills with the ability to execute quickly and accurately under pressure.
• Comfortable navigating ambiguity and shifting partner demands.