Manager SCM Products - Omnichannel Fulfillment

I.General Purpose

The purpose of the Strategy and Digital Solutions department is to enable operational excellence and future readiness in processes and systems across our supply chain, covering global functions, as well as market SCM teams. The key objectives of the department are:

§Translating strategic direction & demand into a domain strategy and product portfolio which is well-balanced between solving operational problems (12-month horizon) and enabling future readiness (3+ years horizon) 

§Executing product ownership for all digital products in the domain. 

§Executing business process ownership on an operational level. 

§Provisioning of change management & support for these processes & the related systems. 

As a Product Owner at Strategy and Digital Solutions, you are responsible for the quality and strategic impact of small or medium digital (sub) product. Together with your agile team(s) you work on continuously improving and evolving the product in order to maximize the value for all internals customers.

Partnering with internal Tech and business stakeholders to define a robust product backlog, managing capability expansion increments and leading the team towards definition of new functionalities & best practices and ensuring thorough testing, are a few examples of the activities that will be expected from this role. Additionally, you will be cooperating with various internal stakeholders (including global SCM functions, Market SCM teams as well as adjacent Global teams such as Finance & Sourcing) to drive user engagement and satisfaction, as well as upskilling to ensure future readiness.

II.Key Responsibilities 

Scope:   Accountable for a digital (sub) product of medium complexity

1.Product Strategy & Delivery

·Be accountable for the product success considering the value for the consumer and the company (ROI).

·Specify the product vision and roadmap as well as user stories considering the value for the user community and the company.

·Be accountable for product delivery in line with the roadmap and committed delivery dates.

·Identify and solve dependencies with other product owners to ensure efficient delivery. Coordinate interfaces between different product teams.

2.Stakeholder Management

·Represent the business for the product, fostering strong relationships with key stakeholders to ensure that their views and requirements are captured in the product backlog.

3.Backlog Management

·Prioritize the items in your product backlog. Specify the definition-of-done in cooperation with the product team(s).

·Own the refinement of your product backlog to ensure that the product team(s) is/are delivering the right enhancements to drive consumer and business value.

·Provide acceptance for delivered backlog items by the team, in line with the definition-of-done.

4.Monitoring

·Be accountable for monitoring, optimization and enhancement of the configuration, features and functionalities related to the product.

·Ensure that objective data sources and feedback are used for the optimization of the product.

Key Relationships:

• Product Team(s)
• Global SCM functions, Market SCM teams & adjacent teams (Finance)
• Global IT teams
• S&P and Market SCM Development teams

Knowledge, Skills and Abilities:

• Strong analytical skills
• Expert level domain knowledge
• Strong communication skills and facilitation skills especially when interacting with different levels of business
• Basic leadership skills are a plus
• Basic experience with enterprise-level platforms and technologies
• Basic understanding of IT products and capabilities
• Ability to work in a fast-paced environment with different international cultures
• Ability to travel, domestic or international, as required
• Fluent English (verbal and written)
• Excellent presentation skills

Requisite Education and Qualifications: 

• University degree in business administration or a related field, or equivalent combination of education and experience working in Supply Chain / IT
• Experience as a Product Owner in at least one product area or domain
• Market experience preferred
• Experience in working with stakeholders and experts at various organizational levels