Manager, Customs & International Freight, FIFA World Cup 2026

Reporting organizationally to the Regional Manager Customs (Mexico), the Manager Customs & International Freight will play a pivotal role in Logistics efforts for the FIFA World Cup 26™, which, for the first time ever, is hosting 48 teams and 1,200+ players across 3 countries and 16 venues. This role will be responsible for customs operations to ensure a seamless and efficient delivery of services throughout the tournament. Further, this role will oversee a team responsible for customs operations, under the guidance of the Regional Manager Customs & Government Integration.  

The main responsibilities of the Manager Customs & International Freight for the FIFA World Cup 26™ include:  

• Support on the customs process involving National Customs Agency of Mexico (ANAM), and Government of Mexico (GOM) in the import/export of goods required to stage the tournament.
• Facilitate the agreed procedures and systems for efficient import/export FWC2026 goods.
• Manage the Logistics Provider (LP) to support the agreed Customs & International Freight Forwarding operational milestones, shipment tracker report, performance measurables, and KPIs.
• Support the Freight Forwarders and Customs Brokers appointed by various FIFA Client Groups.
• Manage the day-to-day operations to mitigate risk and resolve issues for client groups and external stakeholders.
• Respond to last-minute requests to support importing/exporting goods needed to stage the tournament.
• Manage the eligible constituent groups entitled to utilize the Simplified Customs Procedure and assist a mechanism of distributing the list to appropriate municipality personnel.
• Contribute to the training modules for all stakeholders to ensure knowledge and understanding of integrated Customs policies and procedures.
• Assist the reporting manager with overseeing, forecasting, and capturing of specific customs related analytics (i.e., number of customs entries, types of entries, etc.).
• Manage the movement of FWC2026 related goods from global points of origin to destinations within Canada, Mexico and the USA.
• Liaise with counterpart in Canada and USA on transborder movements between Canada, Mexico, and the USA.
• Support on the Customs & International Freight Forwarding program and ensure policies and procedures are adhered to by FIFA Functions and FIFA Client Groups: FIFA, FIFA Commercial Partners, Contractors, Confederations, Host Broadcasters, Media Partners, Participant Member Associations, Subsidiaries, Hosting Associations Suppliers and Vendors.
• Manage the communication with client groups by streamlining customs information through various channels such as direct communication of Customs & Freight Guide, Vendor and Supplier Workshops, Broadcast Briefings, Microsoft Teams demonstration, Individualized trainings, and Logistics Portal (if applicable)
• Contribute to draft the Customs & Freight Guide for publication to all FIFA Client Groups.
• Manage the reconciliation and closure of all outstanding customs procedures.
• Ensure compliance with all relevant regulations, license, permits, and customs requirements.
• Stay update on industry trends and best practices in Customs & International Freight Forwarding, incorporating innovative approaches to enhance the overall customs logistics operations for the World Cup.
• Supporting in developing strategic plans to fulfil FWC2026 sustainability commitments and goals.
• Participate in outreach programs, as required, intended to educate stakeholders on tournament time operations.   
• Maintain daily/weekly logistics situational reporting.

Your curriculum must be uploaded in English. 

Education & Qualifications

• Bachelor’s Degree or equivalent experience in Events Logistics, Supply Chain, etc. 

Work Experience

• Minimum of 5 years of experience in the Customs & Freight Forwarding industry in Canada/Mexico and/or USA logistics, etc.
• Knowledge and understanding of USMCA (United States of America, Mexico, and Canada Agreement), importation of restricted goods i.e., food/beverage, medical, vehicles, etc.
• Knowledge of Customs & Freight within Major Event logistics planning and delivery phases, and policies and procedures
• Collaborative mindset, adaptable and willing to work to tight and changing timelines.
• Proficient in analytical thinking and data skills.
• Demonstrates positive attitude, patience, persistence, and determination.
• Experience working in a multi-cultural, multi-national environment.

Languages

• Fluent in English & Spanish
• French proficiency is a plus

Technology

• Proficient in MS Office (Excel, Word, PowerPoint, Teams, Visio & Project) and planning software and online collaboration tools

Your curriculum must be uploaded in English.