Lead, Wholesale Training

In short

As a Wholesale Training lead, you will be solely responsible for designing, implementing, and managing all training initiatives for our wholesales channel. Your expertise will directly contribute to enhancing wholesale channel performance, consistency of brand, culture, and service. with the ultimate goal of maximizing revenue in the wholesale channel.

Your Mission

• Initiate and execute the annual training plan against business and training priorities

• Work closely with retail trainers to mirror & adapt training programs and contents for wholesale, including culture, onboarding, product knowledge, customer service, NSO, etc..

• Work closely with the sales team as well as wholesale channel partners to identify training needs, sharing insights and develop customized solutions in terms of training contents and blended training format

• Lead end-to-end training projects from needs analysis to rollout and evaluation to ensure the training implementation

• Manage timelines, resources, budgets, and stakeholder communication for all wholesale channel training initiatives.

• Conduct high-impact training sessions for wholesale channel staff and trainers.

• Implement assessment tools to measure training effectiveness and business impact.

• Analyze feedback and performance data to continuously improve training effectiveness

• Foster a culture of continuous learning and development within the wholesale channel network

• Act as the primary training liaison between the company and the wholesale channel network.

• Report on training metrics and ROI to key stakeholders

Your story

• Bachelor’s degree in Human Resources, Education, Business, or related field; Professional certifications (e.g., TTT, PMP) are a plus.

• Minimum 10 years of experience in retail training in retail industry

• Proven expertise in instructional design, adult learning principles, and curriculum development.

• Strong project management skills with a track record of managing multiple initiatives simultaneously.

• Exceptional facilitation and presentation skills, with the ability to engage and inspire audiences.

• Outstanding communication, interpersonal, and stakeholder management abilities.

• Highly organized, with excellent coordination and problem-solving skills.

• Proficiency in learning management systems (LMS) or digital training tools.

• Fluency in English

• Self-driven and proactive, with a strong sense of ownership and accountability.

• Open-minded, adaptable, and collaborative team player.

• Results-oriented with a keen business acumen and ability to link training to commercial outcomes.

• Passionate about retail, sports, and people development.

• Willingness to travel as needed to support wholesales.

What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.

• Step One

  It starts with you...

  You'll start by submitting your application to a specific role. We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. If you're a good fit to the role, a recruiter will follow up with you directly. If you didn't receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On.

• Step Two

  Interview with a recruiter

  What ignites your spirit? This is where we’ll start getting to know all about you and what makes you tick – and it’s your first chance to get a feel for our culture. Chatting with a member of our talent team, you’ll learn more about On and how we work. We’ll learn about what motivates you and what you could bring to the team.

• Step Three

  Interview with a hiring manager

  Ready to dig into the details? This second interview will be held with your future manager and will focus on the specifics of the job. Together you’ll delve into your unique skills and experiences and how they could be relevant at On. It's also a time to assess how you might feel working side-by-side. Bring any questions you have about the job, the team or anything else you might like to know – this is an open forum.

• Step Four

  The Case Study

  What's your style? This task will help us understand how you think, face a challenge and give insight into your novel ideas. Designed to give everyone their best shot, your case study is based on something you might typically experience on the job. This is your chance to show us what you’ve got. So express yourself. Be you.

• Step Five

  The Experience Day

  Your first taste of the Oniverse. This is a time to meet some of the people you'll be working closest with. In person or virtually, you'll get a feel for the day-to-day at On and the people who make it happen. You'll chat with a few potential teammates - the conversations will be as equally driven by the role and your experience as by our values. We believe how you do things is just as important as what you do.

• Step Six

  The Result

  Are we a good fit? We’ll get together internally to share our feedback and decide if we’re a match. We know that job searching is a big time investment, so it’s not a decision we take lightly. It’s also time for you to reflect on the experience – are we the right place for you? No matter the outcome, we’ll give you meaningful feedback.

Step One:

It starts with you...

You'll start by submitting your application to a specific role.

We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. If you're a good fit to the role, a recruiter will follow up with you directly. If you didn't receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On.