Head Of Data Science Supply Chain & Operations AI

In short

As the Head of Data Science: Supply Chain & Operations AI, your mission is to set the strategic and technical direction for how On integrates AI into our supply chain, operations and customer service teams. You will lead complex projects with significant impact throughout On’s supply chain. Your expertise in optimization, forecasting, machine learning, and GenAI will be crucial in conceiving and delivering industry-leading solutions to drive and support On's growth.

Your Mission

Your primary goal is to provide strategic leadership and execution for Supply Chain & Operations AI initiatives:

• Set priorities and strategy for Supply Chain, Operations, and Customer Service AI in close partnership with stakeholders across these teams. Anticipate and integrate the interests of various teams, ensuring output aligns with broader On strategy.
• Build and nurture a high performing AI team. Actively promote formal and informal mentoring and provide growth opportunities to the team.
• Lead the design and implementation of machine learning and AI pipelines to optimize supply chain decision-making, focusing on areas like optimization and forecasting. Ensure these drive significant impact on key metrics such as Fulfilment and Forecast Accuracy.
• Oversee the development and refinement of models such as forecasts, linear optimizations, and inventory allocation and replenishment systems .
• Be responsible for algorithm performance, including oversight of the design of QA metrics and processes, and validating measurable impact through experimentation.
• Effectively communicate on the impact and efficacy of ML and AI applications to all levels of the organization.
• Simplify complexity and bring others on board to achieve objectives and create cohesiveness and alignment.
• Drive decision-making and provide input to wider-On topics such as platform strategy, integrating supply chain and commercial decision making, and talent strategy.

Your story

You are a senior Data Scientist and a domain expert ready to lead and strategically influence our Supply Chain & Operations AI future:

• You are a domain expert in ML and AI design and production implementation. You have a strong understanding of ML Operations principles and a track record of identifying the right problem to solve at the right time, to maximize business impact.
• You have a proven track record in supply chains or retail businesses. You have a clear understanding of optimization, prediction models, and forecasting techniques. You also understand key concepts such as just-in-time and supply chain metrics such as fulfilment.
• You are experienced in managing high performing teams, providing space for growth whilst providing appropriate frameworks and monitoring to ensure high quality output. You identify issues and blockages within the team and resolve them quickly.
• You are adept at a range of approaches to communicate the behaviour of complex systems to executives and non-technical audiences. You have experience with data visualization tools and techniques.
• You possess excellent interpersonal skills, with the ability to influence stakeholders and drive consensus. You are experienced in identifying the root cause and resolving issues that slow the delivery of high quality AI.
• Experience with Customer Care processes and metrics (e.g. average handle time) a plus
• You thrive in a dynamic and fast-paced environment, possess a proactive attitude, and are passionate about solving complex challenges.
• Familiarity with cloud-based machine learning platforms (e.g., Vertex AI), Google Cloud, batch and streaming technologies is a plus.

What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.

• Step One

  It starts with you...

  You'll start by submitting your application to a specific role. We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. If you're a good fit to the role, a recruiter will follow up with you directly. If you didn't receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On.

• Step Two

  Interview with a recruiter

  What ignites your spirit? This is where we’ll start getting to know all about you and what makes you tick – and it’s your first chance to get a feel for our culture. Chatting with a member of our talent team, you’ll learn more about On and how we work. We’ll learn about what motivates you and what you could bring to the team.

• Step Three

  Interview with a hiring manager

  Ready to dig into the details? This second interview will be held with your future manager and will focus on the specifics of the job. Together you’ll delve into your unique skills and experiences and how they could be relevant at On. It's also a time to assess how you might feel working side-by-side. Bring any questions you have about the job, the team or anything else you might like to know – this is an open forum.

• Step Four

  The Case Study

  What's your style? This task will help us understand how you think, face a challenge and give insight into your novel ideas. Designed to give everyone their best shot, your case study is based on something you might typically experience on the job. This is your chance to show us what you’ve got. So express yourself. Be you.

• Step Five

  The Experience Day

  Your first taste of the Oniverse. This is a time to meet some of the people you'll be working closest with. In person or virtually, you'll get a feel for the day-to-day at On and the people who make it happen. You'll chat with a few potential teammates - the conversations will be as equally driven by the role and your experience as by our values. We believe how you do things is just as important as what you do.

• Step Six

  The Result

  Are we a good fit? We’ll get together internally to share our feedback and decide if we’re a match. We know that job searching is a big time investment, so it’s not a decision we take lightly. It’s also time for you to reflect on the experience – are we the right place for you? No matter the outcome, we’ll give you meaningful feedback.

Step One:

It starts with you...

You'll start by submitting your application to a specific role.

We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. If you're a good fit to the role, a recruiter will follow up with you directly. If you didn't receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On.