Director Of Product, Commercial Platforms

In short

At On, we are driven by a singular mission: to ignite the human spirit through movement. As we continue our rapid growth, our product teams play a pivotal role in defining and delivering the platforms and services that connect us with our customers worldwide. As our Director of Digital Product for Commercial Platforms, you will be a strategic leader responsible for the vision, strategy, and roadmap for the platforms and services that support our commercial capabilities including digital and physical channels. This is a unique opportunity to shape the future of On’s experience. You will lead a team of Product Managers who oversee our e-commerce and retail platforms, merchandising, and content tooling. You will play a key role in enabling a seamless, premium, and scalable customer journey that accelerates On’s strategic goals and elevates our global customer experience.

Your Mission

Define Platform Vision & Strategy: Shape and articulate a compelling product vision and long-term strategy for the platforms and services that underpin On’s commercial and customer experience goals. Focus on how these platforms can provide scalable, reliable, and flexible capabilities for our internal teams to build upon. Inspire and Empower: Build, mentor, and empower a high performing team of Product Managers. Foster a collaborative and results-oriented environment, ensuring your team is aligned on strategic objectives and empowered to deliver exceptional solutions. Drive Platform Roadmap & Execution: Guide the development, prioritization, and execution of product roadmaps for commercial platforms, services, and tools. Partner closely with leaders in Engineering, Design, and Data to ensure timely, high-quality delivery of the foundational technology that our Digital and Retail teams need to succeed. Skillfully navigate competing priorities to drive forward-facing solutions. Champion User & Developer Insights: Promote a deep understanding of the needs of your users, including the end consumers and internal teams (engineers, merchandisers, marketers) who use your platforms and services. Lead Complex Cross-functional Alignment: Collaborate closely with senior leaders from Technology, Digital, Retail, Commercial Strategy, Brand, and Marketing to ensure platform strategies are tightly aligned with their roadmaps and On’s broader commercial goals. Proactively manage dependencies and communicate platform capabilities to your internal customers. Foster Technical Innovation: Cultivate a culture of experimentation and continuous improvement. Encourage your team to explore new architectural patterns, capabilities, and API-first approaches that improve the scalability, reliability, and performance of our entire commercial ecosystem. Leverage Data for Impact: Foster a data-driven approach to decision-making. Define and track key platform health and adoption metrics alongside the commercial and customer-centric KPIs your platforms influence. Use this data to justify investments and guide priorities. Guide through Domain Expertise: Stay at the forefront of industry trends in areas like composable commerce, AI / ML, and digital platform technologies. Leverage this knowledge to identify new opportunities for innovation and ensure our commercial platform stack is future proof and adaptable.

Your story

Proven Product Leadership: You bring 12+ years of experience in technology product management, with significant experience leading teams focused on foundational platforms, services, and APIs that power products at scale. Domain Expertise: You have extensive experience in the commercial technology ecosystem, including deep knowledge of e-commerce platforms, retail systems, Customer Data Platforms, and Content Management Systems, particularly with headless or composable architecture. Strong Technical Acumen: You have a deep understanding of the technologies that power modern digital and retail experiences. You can effectively collaborate with engineering leaders to build and scale complex, resilient, and performant platforms and services. Strategic Platform Mindset: You possess a strong strategic mindset with the ability to translate complex business challenges into clear, actionable platform strategies. You excel at developing a vision that bridges technology, business needs, and the internal developer/user experience to ultimately serve the end consumer. Inspirational People Leader: You are a leader with a passion for building, mentoring, and developing high-performing product management teams. You know how to empower your team to tackle complex technical challenges and support their growth in a collaborative, dynamic environment. Exceptional Communicator & Influencer: You are a highly effective communicator, capable of articulating complex technical concepts and platform strategies clearly to diverse audiences, from engineering teams to senior and executive leadership. You have proven experience in navigating complex stakeholder environments and aligning multiple perspectives toward a common goal. Data-Driven & Customer-Centric: You are customer-centric, with a clear understanding that your customers include the internal engineering, product, and business teams who build upon your platforms, as well as On's end consumers. You use data to ensure your platforms are meeting the needs of all these stakeholders. Agile Proficiency: You are well-versed in agile methodologies and know how to adapt and apply them effectively in a complex, platform-focused environment to help cross-functional teams execute efficiently and stay aligned with business needs.

What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.

• Step One

  It starts with you...

  You'll start by submitting your application to a specific role. We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. We ask that you allow around 14 days for us to come back to you with a response. If you are a good fit to the role, someone will follow up with you within that window. If you didn't receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On.

• Step Two

  Interview with a recruiter

  What ignites your spirit? This is where we’ll start getting to know all about you and what makes you tick – and it’s your first chance to get a feel for our culture. Chatting with a member of our talent team, you’ll learn more about On and how we work. We’ll learn about what motivates you and what you could bring to the team.

• Step Three

  Interview with a hiring manager

  Ready to dig into the details? This second interview will be held with your future manager and will focus on the specifics of the job. Together you’ll delve into your unique skills and experiences and how they could be relevant at On. It's also a time to assess how you might feel working side-by-side. Bring any questions you have about the job, the team or anything else you might like to know – this is an open forum.

• Step Four

  The Case Study

  What's your style? This task will help us understand how you think, face a challenge and give insight into your novel ideas. Designed to give everyone their best shot, your case study is based on something you might typically experience on the job. This is your chance to show us what you’ve got. So express yourself. Be you.

• Step Five

  The Experience Day

  Your first taste of the Oniverse. This is a time to meet some of the people you'll be working closest with. In person or virtually, you'll get a feel for the day-to-day at On and the people who make it happen. You'll chat with a few potential teammates - the conversations will be as equally driven by the role and your experience as by our values. We believe how you do things is just as important as what you do.

• Step Six

  The Result

  Are we a good fit? We’ll get together internally to share our feedback and decide if we’re a match. We know that job searching is a big time investment, so it’s not a decision we take lightly. It’s also time for you to reflect on the experience – are we the right place for you? No matter the outcome, we’ll give you meaningful feedback.

Step One:

It starts with you...

You'll start by submitting your application to a specific role.

We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. We ask that you allow around 14 days for us to come back to you with a response. If you are a good fit to the role, someone will follow up with you within that window. If you didn't receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On.