Coordinator, Access Management Systems & Applications, FIFA World Cup 2026
- Miami, USA
- Full time
- Competitive
- 22nd February 2025
Full Description
Coordinator, Access Management Systems & Applications, FIFA World Cup 2026
Department: Safety & Security
Employment Type: Fixed Term - Full Time
Location: Miami
Description
Reporting organisationally to the Manager, Access Management Systems & Applications, the Coordinator, Access Management Access Systems & Applications will be a key member of the FIFA26 Access Management team. They will be responsible for developing and managing a range of tools to assist in the planning and delivery of access operations of the FWC2026 at all stadiums and the IBC. Such tools will include:
• Access Management System (AMS).
• Access Manual – online tool including digital mapping and wayfinding tools.
Working closely with the Manager, Access Management Systems & Applications, they will help develop the AMS in its functionalities, reporting systems and set up. In addition, through close coordination with the Access Management Team and other Functional Areas (FA), assist in developing an Access Manual tool, which will provide a centralised information function for all access requirements for all official venues.
The Coordinator, Access Management Systems & Applications will be an active member of the Access Management (ACS) team throughout the planning phases and the tournament period.
THE POSITION
The main responsibilities and oversights of the Coordinator, Access Management Systems & Applications for the FIFA World Cup 26™ include:
• Help develop the AMS.
• Work closely with the Manager to setup the AMS for the Tournament
• Support in providing training materials on the system to ACS, ACR and SEC staff.
• Assist the Manager with issue resolution on the AMS system.
• Facilitate the distribution and collection of the AMS physical devices.
• Aid in developing the Access Manual tool – to find the most innovative method using the latest technology.
• Provide support at a match venue during the tournament.
YOUR PROFILE
• Bachelor's degree or similar level of higher education in IT & Systems, Sport Venue Management, Safety and Security or similar.
• Qualifications or extensive experience in access management systems.
• If experience is compensating, lower degree is welcome to apply.
• Qualifications in IT systems.
• FIFA access management knowledge is a plus.
• Effective interpersonal communication skills.
• Strong problem solving and analytical skills.
• Good judgement, superb integrity, maturity, and fairness in dealing with people.
• Minimum experience of 2 years in the sport event industry, with access management systems, ticketing systems or similar for large scale events.
• Single-sport, multi-venue event experience.
• Ability to work in high pressure tournament operations in team environment
• Demonstratable ability to manage multiple projects concurrently and under pressure.
• Fluent in English.
• French and Spanish an advantage.
• Access Management Systems, Ticketing Systems.
• Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project, Power BI), planning software and online collaboration tools.
The organisation
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