Associate Manager, Sales Operations

Wasserman operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. As a trusted partner to the world’s most iconic teams, leagues, venues and governing bodies, Wasserman Rights Sales leverages our unrivaled network and expertise in the industry to build compelling commercial propositions. We broker effective deals between rights-holders and brands, delivering mutual value for both parties.

We’re looking for a Sales Operations Associate Manager to join our Global Rights team and play a key role in supporting high-value sports and entertainment partnerships worldwide.

This is a hands-on, high-impact role at the heart of our Rights team and is ideal for someone who enjoys turning data into insight, building scalable processes, and enabling sales teams to perform at their best.

WHAT YOU WILL BE​ DOING

Financial Reporting & Analysis

• Own weekly, monthly, and quarterly revenue and pipeline reporting
• Extract, analyse, and interpret Salesforce data to support forecasting and decision-making
• Prepare board-level materials and executive reporting
• Partner closely with Finance to ensure pipeline alignment and forecast accuracy

Salesforce Administration & Data Management

• Manage day-to-day Salesforce administration and user support
• Oversee user access, data imports/exports, and data quality standards
• Build and maintain reports and dashboards
• Act as first-line technical support for a 35–40 person global sales team

Sales Process Management & Coordination

• Monitor pipeline progression and deal flow
• Coordinate cross-functional activities to support deal execution
• Ensure meeting insights and activity are accurately captured in Salesforce
• Track sales activity metrics and manage sales logistics

Systems Training & User Enablement

• Deliver Salesforce training for new hires and existing team members
• Create and maintain training materials, guides, and documentation
• Run user support office hours
• Support the rollout and adoption of new tools, including HubSpot and LinkedIn Sales Navigator

KPI Development & Performance Monitoring

• Build and maintain KPI dashboards to track sales performance
• Monitor pipeline health and forecast accuracy
• Identify trends and provide proactive insights to senior leadership
• Support ad-hoc commercial and operational analysis

THE SKILLS AND EXPERIENCE YOU NEED

• 1-2+ years’ experience in Sales Operations, Business Operations, or a similar commercial support role
• Strong hands-on Salesforce experience (Admin I certification a plus, not required)
• Advanced Excel / Google Sheets skills (pivot tables, VLOOKUP, data analysis)
• Proven experience owning financial or operational reporting
• Experience supporting sales teams
• Exceptional attention to detail and data accuracy
• Strong organisational and communication skills
• Proactive, self-directed mindset with a bias for action

Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Wasserman is proudly an equal opportunity employer. We are always searching for the most passionate and talented people from all backgrounds and experiences to join us.

20 years into our evolution, we continue to expand services and geographies across the exciting and extraordinary worlds of sports, music, entertainment and culture.

We are committed to making a meaningful difference and driving real change when it comes to diversity equity and inclusion — not only among our employees, but in how we serve clients and push the industry at large.

If this sounds like a place you’d like to work, let’s talk!

Wasserman is a global leader in sports, music and entertainment. Founded in 2002, Wasserman represents many of the world’s most iconic sports and entertainment figures, musical artists, brands and properties, empowering them to shape culture and captivate audiences worldwide.