West Riding FA - Service & Experience Manager

West Riding FA is seeking a Service and Experience Manager to enhance how football is experienced across the region. This impactful role focuses on improving customer journeys, developing partnerships, and driving innovation to support grassroots football. The role will be a fixed-term contract until June 2028.

The successful candidate will join a progressive, inclusive organisation that values simplicity, transparency, and people. They will lead service improvements, foster community engagement, and help shape football as a positive force for all.

Ideal for someone passionate about making systems work better and using football to create meaningful change.

To read more and apply, please download the application pack below.