US Retail Customer Supply Manager

Hey! We're Huel, and we're pleased to meet you

Our culture thrives on high performance, and we set the bar high for new Hueligans who join us.

The role

Huel’s US Retail business has exploded over the past year, with national listings secured in major retailers and more exciting partnerships on the horizon. To keep pace with this growth, we’re hiring a US Retail Customer Supply Manager to lead our US Customer Supply Team and ensure flawless service for our retail partners. This is a chance to own the end-to-end retail supply process in one of Huel’s fastest-growing markets and play a pivotal role in shaping our next chapter of retail expansion.

• Own the full US retail supply process, ensuring seamless execution from order through to delivery. 
  
• Oversee logistics performance, promotions, Amazon shipments, and new customer launches.
  
• Partner with 3PLs and internal teams to deliver compliance, efficiency, and cost-effectiveness.
  
• Track, analyze, and improve key KPIs, including service levels and OTIF performance.
  
• Lead, coach, and develop the US Customer Supply Team while driving continuous improvement.
  
• Build trusted relationships with retailers, logistics partners, and cross-functional teams as the key point of contact for US supply operations.
  

What we're looking for in you

• • Extensive US Retail Customer Supply experience, ideally within a food or beverage brand with deep knowledge of supply chains serving US grocery retailers and Amazon. 
  • Experience of working in a wider operation, managing external partners to deliver on service, quality, and cost, while driving a culture of continuous improvement.
    
  • A customer-first mindset, acting as the internal advocate for retailer needs and expectations.
    
  • Exceptional organisational, communication, collaboration and influencing skills, adept at presenting clearly, negotiating effectively, and building strong cross-functional relationships.
    
  • Demonstrated line management expertise, with a track record of building, motivating, and developing high-performing teams.
    
    

And as always, we’re on the lookout for new Hueligans who love a fast-paced environment and are always striving to be their best. We want people who aren’t afraid to think differently and push boundaries. If you’re all about setting big goals and believe that amazing things happen through creativity and teamwork, you’ll fit right in at Huel!

What do we offer in return?

We know that at times, our teams face demanding pressures, and exceptional effort deserves meaningful rewards. That's why we've created a world-class perks and benefits program designed to support our Hueligans in achieving their best, both professionally and personally, while celebrating the global impact they're making!

A competitive salary range of $120,000-$130,000 per annum depending on your skills and experience

Hybrid working - We spend Mondays, Tuesdays and Thursdays in the office together. The remaining two days have the option to be worked from home.

30 Paid Vacation Days PLUS Federal Holidays

Free Huel to keep you going

️ 2 weeks a year to work remotely from anywhere! 

401K Plan
Commuter Benefits
Paid Volunteering Days

Enhanced Family Leave

Paid Employee Referral Scheme

Biannual events to celebrate success - Have you heard about Huelchella?

We are Hueligans

We know that diversity isn't just important; it’s essential, and it makes us stronger. We're all about embracing our differences, celebrating what makes us unique, and bringing together Hueligans from all walks of life.