Tournament Services Coordinator (Women’s RWC England 2025 LOC)

We’re are looking for a Tournament Services Coordinator to join our LOC for the Women’s RWC25. This role will report to the Senior Event Services Manager and during the initial planning stage, the role will support planning across all Tournament Services Functional Areas (FAs). These are Transport (TPT), Arrivals and Departures (AAD), Accommodation (ACO), Logistics (LOG), Catering, Cleaning and Waste (CCW).  During Tournament time, the role will be deployed to venue(s) to lead on site operations for LOG and CCW.

Tournament Services Coordinator (Women’s RWC England 2025 LOC)

FIXED-TERM CONTRACT UNTIL AUTUMN 2025

BASED IN WEBB ELLIS HOUSE, TWICKENHAM

Women’s Rugby World Cup England 2025 (Women’s RWC 2025) will be the 10th edition of the women's tournament.  World Rugby, in partnership with the Rugby Football Union (RFU) and UK Sport, have formed a Local Operating Company to plan and deliver the event.

Ambitions for the tournament are at an all-time high as women’s rugby is one of the fastest growing team sports in the world. Women’s RWC 2025 will be the ultimate stage for the best players, teams and coaches from 16 nations across the globe and is set to be the biggest and most widely watched women's rugby event ever. If you are interested in being a part of a tournament that will celebrate a generational moment for global rugby, apply today!

We’re are looking for a Tournament Services Coordinator to join our LOC for the Women’s RWC25. This role will report to the Senior Event Services Manager and during the initial planning stage, the role will support planning across all Tournament Services Functional Areas (FAs). These are Transport (TPT), Arrivals and Departures (AAD), Accommodation (ACO), Logistics (LOG), Catering, Cleaning and Waste (CCW).  During Tournament time, the role will be deployed to venue(s) to lead on site operations for LOG and CCW.

What you’ll be doing:

• Support on the development of tournament services operational plans, policies and procedures
• Work with Women’s RWC 2025 FAs to scope fixtures, furniture and equipment (FF&E) requirements and assist with any subsequent procurement required.
• Conduct full Venue Audits to capture available FF&E at each venue.
• Lead on the Load In / Out planning for tournament venues.
• Develop plans and processes for delivering to venues including development of maps and delivery windows.
• Manage venue specific requests for logistical support.
• Work with Women’s RWC 2025 accommodation supplier to support the sourcing of hotels for tournament client groups.
• Assist with Hotel contracting process and delivery of information in line with the contracted timelines
• Liaise with venues and incumbent caterers to refine venue catering plans including - Tastings / Menu Finalisation / Pourage Operations
• Work with the CCW Manager and venues to develop and ensure delivery against venue cleaning, waste and sustainability plans in line with tournament objectives.
• Assist with the project management process and provide timely reporting across the tournament services department
• Provide leadership and direction to venue Tournament Services staff and suppliers during tournament time.
• Provide support as required across the Tournament Services department to ensure key tournament deadlines are met.

Experience & knowledge you’ll need:

Must Haves:

• Experience in event planning or other relevant experience in the logistics, catering or cleaning and waste sectors or a relevant qualification.
• Experience in a fast-paced environment supporting multiple individuals across a varied portfolio of responsibilities. 
• Track record in taking accountability for delivery against fixed timeframes and specific project deliverables. 
• Excellent organisational and administrative skills with a superior attention to detail; 
• Excellent communication and relationship building skills.

Nice to Haves:

• Experience within a major sporting event landscape that involved planning for logistics or catering, cleaning & waste functional areas. 
• Demonstrable success in supporting senior leaders and providing leadership to a team of volunteers
• Experience of managing external suppliers to deliver successful event operations.

Personal Attributes:

• A passion for sport and to contribute to the further growth of the women’s game.
• Takes positive action to build a diverse team and develop a culture of inclusion and belonging.
• A positive, ‘can-do’ attitude.
• Adept at working under pressure in a fast-paced environment.
• A collaborative team player, who builds strong relationships with colleagues and a diverse range of stakeholders.
• Excellent planning and organisational skills, managing multiple workstreams
• Can navigate ambiguity and cut through complexity, taking a logical and creative approach to problem-solving.

Diversity, Equity & Inclusion:

Women’s RWC 2025 LOC is committed to building a diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality and inclusion and welcome applications from all individuals, regardless of their background. We strive to be a diverse and inclusive workplace, which reflects the global sport we want to be and where everyone can be themselves and feel they belong.