Ticketing Delivery Manager

Our vision is ‘Tennis Opened Up’, and our mission is to transform communities through tennis, focusing on three areas – making tennis welcoming, enjoyable and inspiring to everyone. The Commercial and Operations Directorate is responsible for delivering the LTA’s programme of events, driving visibility and engagement to new and existing audiences.

The Ticketing Delivery Manager will play a key role in ensuring the seamless delivery of ticketing across the LTA’s event programme, including the management of timelines, operational plans, and on-site delivery. This role will be critical to the implementation of joined-up planning process that drive innovation and collaboration across business workstreams to improve customer and stakeholder satisfaction.

Please note, the application window for this role closes at midnight on Sunday 31st August.

First stage interviews will take place via Teams between 9th & 10th September.

Final stage interviews will take place in-person at the National Tennis Centre between 18th & 23rd September.

Life at the LTA

The LTA, through its vision 'Tennis Opened Up', is committed to creating an inclusive environment where all colleagues feel included and a strong sense of belonging. We particularly welcome applications from people from ethnically diverse communities, deaf and disabled people, members of the LGBTQ+ community and people with lived experience of the UK's many and varied communities.

“As a new mum, I’ve appreciated the LTA’s newly enhanced benefits, which have supported me during maternity leave and in my return to work. In total, I have been with the LTA for four years and love the diversity of my role.”

“Everyone's respected in terms of the culture, ethnicity, and the background, so you don't feel inequal in any capacity. I remember how supportive my team had been during Ramadan, being fully understanding of its requirements and flexible with my work schedule.”

“As a new starter at the LTA, my experience has been overwhelmingly positive. Being a tennis fan, I was excited to join the organisation, and from day one, I’ve been impressed by everyone’s dedication to our mission of  'Tennis Opened Up', as well as promoting diversity, inclusion, and sustainability.”