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Sr Director, Merchandise Planning

  • Jacksonville, USA
  • Full time
  • Competitive
  • 12th July 2025
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Full Description

HOW YOU WILL MAKE AN IMPACT:

  • Lead merchandise planning efforts for the eCommerce business, including pre-season assortment strategy, sales/margin planning, and in-season forecasting.
  • Partner with Buying teams to develop annual sales, receipt, markdown, and inventory plans by category, informed by historical analysis and corporate strategy.
  • Own the weekly/monthly forecasting process—ensuring timely, data-driven updates that guide proactive business decisions.
  • Build and maintain exception reporting to monitor top/poor performers, category trends, and inventory health at macro and item levels.
  • Drive post-mortem and event-based analyses (e.g., product launches, championship events) to inform future decisions and agility in high-demand moments.
  • Guide inventory management strategies to ensure product availability, minimize liability, and respond to demand signals in real time.
  • Partner cross-functionally to align financial plans with marketing cadence, promotions, inbound receipts, and customer behavior.
  • Lead systems and reporting improvements with a focus on data integrity, scalable tools, and end-user usability across Planning and Merchandising.
  • Build and develop a high-performing team that thrives on accuracy, speed, and strategic influence.

WHAT YOU BRING TO THE TEAM:

  • A strategic mindset with the ability to connect financial planning to customer behavior, product strategy, and business goals
  • Leadership experience that builds trust, motivates teams, and cultivates strong planning talent
  • A deep understanding of merchandise planning best practices and how to scale them in a dynamic eCommerce environment
  • Comfort navigating ambiguity and driving clarity in fast-paced, growth-focused organizations
  • A collaborative approach—you work cross-functionally to solve problems and bring people together
  • Strong communication skills and executive presence, with the ability to influence across functions and levels
  • A bias for action, accountability, and continuous improvement
  • Passion for delivering exceptional customer experiences through inventory accuracy, planning precision, and operational excellence

WHERE YOU WILL WORK & WHAT'S REQUIRED:

  • Works on-site Jacksonville, FL
  • Ability to travel up to 15% of the time for partner meetings, events, and other related activities. 
  • 10+ years of experience in merchandise planning, demand planning, inventory management, or financial planning—preferably in eCommerce, retail, or omnichannel environments 
  • Proven experience leading and developing high-performing planning teams 
  • Strong financial and analytical acumen, with a track record of owning sales, margin, and inventory KPIs 
  • Deep understanding of end-to-end planning processes, including pre-season planning, in-season forecasting, inventory flow, and open-to-buy management 
  • Proficiency in planning and reporting tools. 
  • Strong business judgment with the ability to balance strategic thinking and hands-on execution 
  • Excellent communication and cross-functional collaboration skills—capable of influencing at all levels of the organization
  • Ability to thrive in a fast-paced, evolving digital business with competing priorities 
  • Bachelor’s degree in Business, Finance, Merchandising, or related field required; MBA or advanced degree preferred 

At Fanatics, we value transparency and honesty. If you don’t meet every single requirement, that’s okay – we still want to hear from you! We believe in the power of diverse experiences and talents. If you’re excited about the role and confident that you can contribute, don’t hesitate to apply. We’re genuinely interested in how your unique skills and perspective can help us build something amazing together.

WHAT'S IN IT FOR YOU:

  • Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape a our culture that celebrates both individual and team successes. 
  • Benefits: We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future. At Fanatics, we’re dedicated to supporting you in all aspects of work and life.

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. 

Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
· Build Championship Teams
· Obsessed with Fans
· Limitless Entrepreneurial Spirit
· Determined and Relentless Mindset

The organisation

Fanatics
  • Data & Technology
  • New York, USA
  • 2000+ employees
  • Website

Relentlessly Enhancing the Fan Experience

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