Senior Specialist E-commerce Operations

Responsibilities:

• Develop and implement a marketplace strategy as part of ecommerce department and overall Kazakhstan market strategy.
• Direct interaction with marketplace representatives to establish and expand partnerships and increase sales through marketplaces.
• Market and competitor analysis to ensure our company's competitiveness on marketplaces.
• Analyze the assortment presented on marketplaces.
• Monitor sales and maintain analytics to improve processes and operations on marketplaces.
• Oversee the high-level execution of operations for orders received through marketplaces.
• Participate directly in other ecommerce department processes related not only to external marketplaces but also to the company's own website.
• User behavior, demand, and other analytics through tools like GA4, Looker Studio, Microstrategy, Power BI, and other platforms.

Requirements:

• Completed higher education.
• Basic knowledge of marketing and e-commerce standards.
• Advanced knowledge of MS Excel and PowerPoint.
• Advanced skills with analytical platforms like MicroStrategy, Power BI, Tableau, or their equivalents.
• Basic knowledge of SQL syntax is a plus.
• Experience with GA4, Looker Studio, Adobe Analytics is a plus.
• Upper - Intermediate level of English is a minimum
• Analytical Skills: ability to analyze data and assess the market and competitors.
• Communication: ability to establish effective contact with partners and other departments of the Company.
• Responsibility: a sense of responsibility for task completion and achieving results.
• Flexibility and Adaptability: readiness to work in a fast-changing environment and openness to new ideas.
• Energy and Initiative: ability to actively work and initiate new projects.
• Teamwork: ability to collaborate with other department members and departments within the Company to achieve common goals.
• Stress Resistance: ability to manage time effectively and maintain efficiency in stressful situations.