Senior Mobile Device Management Specialist

In short

Behind every seamless device experience is someone who made the magic happen. We’re hiring a Senior MDM Specialist to shape the future of secure, scalable device management at On. Think strategy, security, automation — and zero device friction.

Your Mission

The Senior MDM Specialist drives the strategy, design, and reliable operation of On's Mobile Device Management ecosystem, ensuring a secure, scalable, and seamless end-user experience for all mobile and corporate devices. This role is crucial in minimizing device-related friction and security risks, directly supporting the productivity and operational excellence of our fast-growing global team.

MDM Strategy and Security Posture:

• Define the Mobile Device Management (MDM) roadmap, architecture, and standards in alignment with global IT strategy and security requirements
• Establish and enforce security policies, compliance baselines, and data protection mechanisms across the entire mobile device fleet (iOS, Android, macOS)
• Evaluate and recommend new MDM technologies, features, and configurations to continuously improve security, compliance, and end-user productivity

Deployment and Lifecycle Management:

• Design and implement automated, zero-touch enrollment and provisioning processes for all corporate devices using Apple DEP/Business Manager and other relevant tools
• Oversee the continuous monitoring, patching, and configuration management of the MDM environment to ensure high availability and optimal performance
• Develop and maintain comprehensive documentation, runbooks, and disaster recovery procedures for all MDM-controlled services and platforms

Advanced End-User Service and Support:

• Act as the highest escalation point (Tier 3) for complex or recurring issues related to device configuration, application deployment, and MDM-platform stability
• Analyze service desk tickets and monitoring data to identify trends, root causes, and opportunities for proactive system optimization and self-service improvements
• Lead the successful deployment of corporate applications and profile configurations via the MDM platform, ensuring minimal disruption and adherence to security best practices

Your story

• Deep expertise in Apple Centric MDMs (policies, extension attributes, patch management) for the macOS/iOS fleet
• Solid proficiency in Microsoft Intune (Endpoint Manager) for Windows and Android management
• Experience working with other MDM tools (e.g., Workspace ONE, Kandji, MobileIron)
• Advanced scripting in Bash/Zsh (macOS) and PowerShell (Windows) to create custom extension attributes and remediation workflows
• Hands-on experience implementing CIS Benchmarks or NIST frameworks via MDM configuration profiles
• Proven track record of executing MDM migrations
• Hands-on experience implementing CIS Benchmarks or NIST frameworks via MDM configuration profiles
• Knowledge of macOS Security Internals (Gatekeeper, XProtect, TCC permissions, Kernel/System Extensions)
• Ability to design the "Lifecycle of a Device" from procurement to decommissioning
• Ability to assess the current state of the device environment, and visualize a "Future State”, or assist in building a roadmap
• Experience leading a migration project
• Ability to translate complex technical configurations into "Self-Help" articles for users
• Willingness to mentor L1/L2 support staff on MDM troubleshooting

What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.

• Step One

  It starts with you...

  You'll start by submitting your application to a specific role. We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. If you're a good fit to the role, a recruiter will follow up with you directly. If you didn't receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On.

• Step Two

  Interview with a recruiter

  What ignites your spirit? This is where we’ll start getting to know all about you and what makes you tick – and it’s your first chance to get a feel for our culture. Chatting with a member of our talent team, you’ll learn more about On and how we work. We’ll learn about what motivates you and what you could bring to the team.

• Step Three

  Interview with a hiring manager

  Ready to dig into the details? This second interview will be held with your future manager and will focus on the specifics of the job. Together you’ll delve into your unique skills and experiences and how they could be relevant at On. It's also a time to assess how you might feel working side-by-side. Bring any questions you have about the job, the team or anything else you might like to know – this is an open forum.

• Step Four

  The Case Study

  What's your style? This task will help us understand how you think, face a challenge and give insight into your novel ideas. Designed to give everyone their best shot, your case study is based on something you might typically experience on the job. This is your chance to show us what you’ve got. So express yourself. Be you.

• Step Five

  The Experience Day

  Your first taste of the Oniverse. This is a time to meet some of the people you'll be working closest with. In person or virtually, you'll get a feel for the day-to-day at On and the people who make it happen. You'll chat with a few potential teammates - the conversations will be as equally driven by the role and your experience as by our values. We believe how you do things is just as important as what you do.

• Step Six

  The Result

  Are we a good fit? We’ll get together internally to share our feedback and decide if we’re a match. We know that job searching is a big time investment, so it’s not a decision we take lightly. It’s also time for you to reflect on the experience – are we the right place for you? No matter the outcome, we’ll give you meaningful feedback.

Step One:

It starts with you...

You'll start by submitting your application to a specific role.

We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. If you're a good fit to the role, a recruiter will follow up with you directly. If you didn't receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On.