Senior Director - Experiential And Events

Wasserman operates at the epicenter of sports, music, entertainment and culture, serving talent, brands and properties on a global scale. Wasserman Live specializes in delivering branding and signage, custom fabrication, live event production and experiential operations across sports, music, entertainment and culture. Working with the world's most iconic properties and brands, we elevate live events to make them unforgettable.

Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 66 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com.

Job Description

Wasserman Live exists to create impact by challenging convention. We do this because it produces work for our clients that is more meaningful, memorable and measurable.

Our diversity of experience, expertise and opinions is our greatest asset, which is why we celebrate our differences. We are looking for individuals who want to put their hand up and challenge convention to create something exciting, bigger and better each and every time.

Wasserman Live is proud to share fresh perspectives and new ideas to produce work that others don't and won't. What we do is fast-paced, exciting and rewarding which is why we love it and why you'll love life at Wasserman Live.

WHAT YOU WILL BE DOING

The role sits within our Brand Experience Division at Wasserman Live, which is a key part of our offering. Having seen continued growth YoY, this is an extremely busy and diverse area of the Wasserman live business that delivers throughout the UK. This is a senior position, and you will be given the responsibility and accountability in keeping with this level.

The role of Senior Director is to provide comprehensive senior management support and direction to the account team, the client business they work on, and new business opportunities.

Specifics

• Always striving to create best in class brand experiences, through strategic thinking, creative innovation and world class execution.

• Ensure the team delivers the highest standards of client servicing and that they are consistently maintained at all times, Offering and implementing positive and effective solutions, guidance and management support.

• Leading by example, promote a culture of positivity, inclusivity, development and knowledge sharing both within your individual team and across the wider offices and teams.

• Drive consistency of approach and communication across all aspects of team deliverables, ensuring standardised project processes are adhered too across all accounts in line with the wider Client Services Team, from planning, budgeting and execution through to PCA's, debriefs, learnings, financial reconciliation and case studies.

• Ensure project budgets are management efficiently, effectively and margins are reviewed and maintained. Including financial reporting to line manager and team.

• Oversee new client onboarding, to ensure these are properly resourced, KPIs are clearly identified, contract terms are understood and communicated to the account team, and high levels of service are demonstrated and rolled out to our clients.

• Develop and maintain existing accounts and any pipeline of new business opportunities. Working closely with the relevant account handlers to create a development plan for key clients, to identify opportunities and targets beyond existing contracts, and agree best approach.

• Ensure all legal requirements have been adhered to in the correct time on all projects, including additional insurances, H&S, T&Cs, client contracts, supplier agreements.

• Respond, feed into, and lead (where appropriate and resource allows), on new opportunities and RFP submissions.

• Ensure that the event schedule for the coming 12 months is correctly populated and monitored so that it's accurate and resourced accordingly, including on site management.

• Identify and development of training requirements, across the following; Quest training, Workday, Project Management training, Budget training, recce training, Substrate training, live event experience.

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• Identifying resource requirements, balancing the needs of the business to deliver brand experiences within the budget, utilizing internal or external project support.

• Monitor the mix of permanent versus fixed term resource in order to balance the ongoing cost base of the business versus the need for continuity.

THE SKILLS AND EXPERIENCE YOU NEED

• Outstanding attention to detail and project management experience.

• Prior brand experience and live event delivery experience across multiple sectors is an advantage.

• Commercial and business development skills, with the ability to take a high-level understanding and provide clarity of thought and direction.

• Collaborative and clear approach to commercial development, financial accumen and communication.

• Exceptional in relationship management and diplomacy.

• Highly effective in building presentations and writing.

• Strong in line and team management, with ability to enthuse and motivate others.

• Excellent in client management.

• Ability to handle numerous tasks simultaneously with true attention-to-detail .

• Excellent organizational and communication skills .

• Comfortable directing large groups of cross-functional teams, some of whom may work remotely.

• Desire to work in an environment where co-workers challenge each other's' thinking to produce a better product for clients.

• Entrepreneurial, analytical, strategic and creatively inquisitive.

• Must possess a strong work ethic and thrives in a fast-paced environment.

• Must have a sense of humour and a desire to have fun!

Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.