Senior Analyst, Ocean Operations

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.

Senior Analyst, Ocean Operations

Ho Chi Minh, Vietnam, Supply Chain Flow - Transportation

WHO YOU’LL WORK WITH

This role will collaborate closely across Nike Origin Operations, the nominated logistics service providers (LSPs) and factories at origin level for day-to-day operational execution and monitoring. This role will lead complex operational execution and issue resolution, monitor complex key ocean operations milestones, partner with Nike Origin Operations to drive continuous improvement across multiple origins and guide juniors on new process/initiatives. This role will report to Manager, Ocean Operations (based in Ho Chi Minh, Vietnam).

WHO WE ARE LOOKING FOR

The ideal candidate for the position of Senior Analyst, Ocean Operations, to be based in Ho Chi Minh City, Vietnam, will possess the following key attributes:

• Hold a bachelor’s degree and brings a minimum 4 to 7 years of operational execution experience in ocean origin operations.

• Have the knowledge of ocean origin operations execution which includes ocean capacity management, equipment available, carrier forecasting, carrier booking and carrier documentation.

• Is familiar with origin operations and transportation management platforms, such as TMS and track and trace systems.

• Possesses strong communication and forward looking mindset to proactively drive actions with internal and external teams.

• Possesses strong data analytical skills to assist in decision making and process control / improvement.

WHAT YOU’LL WORK ON

You will be part of Origin Operations Control Tower team for delivering reliable and consistent ocean origin operations across origins to all Geographies (GEOs), ensuring shipments move seamlessly across Nike supply chain according to established Standard Operating Procedure (SOP) and Service Level Agreement (SLA). Your key responsibilities include and not limited to:

• Monitor key ocean origin operations milestone related to carrier booking and shipments with factories and Nike appointed logistics service providers (ocean carriers and origin consolidators).

• Acting as escalation point for complex operational issue resolution and ensure timely resolution to minimize disruptions impacting cargo flow at origin and shipment out of origin.

• Escalate critical exceptions with clear root cause perspectives and recommendation to leader.

• Proactively identify exceptions and deviation from SOP, SLAs and milestones to ensure process adherence.

• Guide junior team member in SOP adherence and exception handling.

• Support monthly business reviews and internal leadership updates. 

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.