Seasonal Bilingual Operations L&D Coordinator

At Fanatics Commerce, we’re more than just a leader in licensed sports merchandise – we’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team. 

ROLE OVERVIEW 

The way our employees learn is changing. This role will bring creativity, experience and passion for learning to meet the needs of the business through a blended learning platform. The focus will be on Operations training programs while partnering with the Learning and Development team to leverage corporate programs. The Training Coordinator will facilitate for a team of individuals that will coordinate and deliver function-specific training programs while working to continuously improve the training materials.  The Training Coordinator will also be a key player in training and on boarding of seasonal employees. 

HOW YOU WILL MAKE AN IMPACT:

The way our employees learn is changing. This role will bring creativity, experience and passion for learning to meet the needs of the business through a blended learning platform. The focus will be on Operations training programs while partnering with the Learning and Development team to leverage corporate programs. The Training Coordinator will facilitate for a team of individuals that will coordinate and deliver function-specific training programs while working to continuously improve the training materials.  The Training Coordinator will also be a key player in training and on boarding of seasonal employees. 

WHAT YOU BRING TO THE TEAM:

• Communicate effectively to all levels of employees from executive to new employees. 
• Conduct task analysis in order to create and/or validate Standard Operating Procedures for training purposes. 
• Conduct and/or coordinate personal/professional improvement training courses using a participant centered approach. 
• Create and maintain a system to record training completion, cross-training effectiveness and employee knowledge and 

skills 

• Attend and add value to Fulfillment or Manufacturing Center Management Team meetings. 
• Observe and evaluate training programs / individual trainers and team leaders to make recommendations to improve training efficiency and effectiveness. 
• Work across various shifts and times during peak season hours. 
• Ability to work with and train a diverse workforce. 
• Other duties and responsibilities as assigned by leadership. 

At Fanatics, we value transparency and honesty. If you don’t meet every single requirement, that’s okay – we still want to hear from you! We believe in the power of diverse experiences and talents. If you’re excited about the role and confident that you can contribute, don’t hesitate to apply. We’re genuinely interested in how your unique skills and perspective can help us build something amazing together. 

WHERE YOU’LL WORK AND WHAT’S REQUIRED:

• High School Diploma or equivalent 
• Knowledge, Skills and Abilities 
• Highly proficient in computer usage, e-mail, Microsoft Office Suite 
• Understanding of Fulfillment/Manufacturing processes and flow 
• Excellent organizational skills, attention to detail 
• Strong leadership and communication skills 
• Situational leadership experience and knowledge 
• Presentation skills and comfortable speaking in a classroom/tour environment 
• 6-12 months of facilitating adult learning theories and effective training principles (preferred) 
• 6-12 months of previous experience of training or technical writing experience (preferred) 

WHAT’S IN IT FOR YOU:

• Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape a our culture that celebrates both individual and team successes. 
• Benefits: We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future. At Fanatics, we’re dedicated to supporting you in all aspects of work and life.

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. 

Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
· Build Championship Teams
· Obsessed with Fans
· Limitless Entrepreneurial Spirit
· Determined and Relentless Mindset