Release Manager Digital And Retail

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.

WHO YOU’LL WORK WITH

The Release Manager partners across Nike’s Retail and Digital Commerce teams to deliver seamless change and release processes during peak events. You’ll collaborate with product, program, engineering, quality, support, and IT teams, reporting to leaders driving operational excellence and release strategy.

WHO WE ARE LOOKING FOR

We’re seeking a Release Manager with strong experience in managing complex release frameworks for Retail and Digital Commerce platforms. The ideal candidate thrives in dynamic, high-pressure environments, demonstrates exceptional communication skills, and brings expertise in Agile, CI/CD, and risk management. You have a proven ability to lead cross-functional teams and deliver operational readiness for critical launches.

Requirements:

• Experience in Retail & Digital Commerce platforms

• Experience with Mobile Play Store and Jamf

• Proficient in JIRA for quarterly planning and daily work management

• Familiarity with auditing and improving CI/CD pipelines

• Demonstrated ability to operate in a global, federated organization with geographically dispersed teams

• Strong understanding of Agile (Lean, SAFE), ITIL, and continuous delivery principles

• Excellent communication and presentation skills, able to convey complex technical issues concisely to leadership

• Experience with tools such as JIRA, Confluence, ServiceNow, Jenkins, GitHub, Splunk, IAAS, AWS

• Ability to work in a dynamic, results-oriented matrixed environment and manage ambiguity

• Strong relationship-building and influencing skills

• Inquisitive mindset with a drive to learn and explore new solutions

WHAT YOU’LL WORK ON

As a Release Manager, you’ll lead planning, coordination, and execution of release processes for Retail and Digital Commerce during critical peak periods. You’ll ensure operational readiness, stability, and continuous improvement while collaborating with cross-functional teams.

In this role, you will:

• Collaborate with cross-functional teams to assess technical feasibility and align implementation strategies

• Manage all change activities from planning through testing, deployment, and validation

• Develop risk management and contingency plans for peak events

• Apply structured problem-solving to debug complex systems and identify root causes

• Improve code and build release processes with a focus on operational stability

• Define and publish key metrics to measure release effectiveness and identify areas for improvement

• Partner with product, program, engineering, and IT teams to align on scope, cadence, and delivery requirements

• Drive release scheduling decisions with business and IT stakeholders

• Provide clear, consistent, and timely status reports to key stakeholders

• Lead go/no-go meetings, checkpoints, and retrospectives

• Participate in PI Planning and capability stand-ups for upcoming release scope

• Identify and resolve systemic issues uncovered during retrospectives, focusing on tooling, automation, and process optimization

• Drive CI/CD pipeline operational best practices

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.