Programme Manager Global Sporting Event

The Programme Manager is responsible for planning and delivery of the assigned sponsor programme or a component of a larger sponsor programme.

This is a contract role starting in January and ending in July of 2026.

Key Responsibilities

• Support and lead at times, in design and detailed planning of the programme and strategies for delivery

• Work with the client to understand in detail the guest’s movements and ensure all information and operational planning documents are kept updated

• Update all itineraries, briefing documents and communications as and when changes occur

• Working with the operations team to plan and manage all programme elements including Hotel, Ticketing, F&B, Transport, Premiums, Print and Production, Onsite offices, Accreditation.

• Develop the guest experience in line with client aims and local market knowledge pre event, and actively manage the guest experience onsite

• Develop and manage project timelines

• Advise clients on deadlines in timely manner

• Develop and manage relationships with venue operators and client stakeholders

• Develop and manage relationships with suppliers

• Develop training / operational manuals to ensure the event team has thorough knowledge of all procedures

• Oversee all aspects of operational delivery

• Understand guest travel and how it impacts the programme, implementing mitigation strategies where appropriate

• Input to budget management & reconciliation

This is not an exhaustive list and all team members will be expected to contribute to any other aspects of the business, as necessary.

Skills, Knowledge, Expertise

• Fluent in English. Additional languages would be advantageous.

• Excellent client and VIP engagement manner and experience

• Proven experience in a hospitality programme management role

• Ideally experience within the global event industry

• Excellent organisational skills

• Strong time management skills with ability to meet strict deadlines

• Excellent client liaison skills

• Ability to delegate effectively and a willingness to lead by example

• Advanced computer & budgetary skills, Word, Office, Excel, PowerPoint

• Proactive, positive approach to all tasks and a high degree of reliability

Attributes  

• High energy, comfortable working potentially long hours in a demanding but rewarding and friendly environment

• Flexible, enthusiastic, confident, outgoing

• Willing to roll sleeves up and get involved

• Passionate about sport, hospitality and delivery

• Able to work in a calm, kind and professional manner in a pressured environment

• Ability to prioritise a demanding workload