Mobility Operations & Business Analyst Apprentice (Paris - France)

MISSIONS AND RESPONSIBILITIES:

Reporting & Performance Monitoring

• Collect, consolidate and analyse operational data related to CPD (carnets de passage en douane), insurance and Tourism Services activities.
• Prepare and maintain dashboards to monitor key performance indicators, including sales volumes, distribution performance, claims ratios and stock levels.
• Consolidate statistical data for year-end accounts, management reporting packs and internal business reviews.
• Carry out research and benchmarking activities related to tourism services, customs documentation, international travel documentation and member services.

Budget Monitoring & Financial Support

• Support the monitoring of departmental expenditures against approved budgets.
• Liaise with the Finance department on invoice processing, payment tracking and reconciliation matters.
• Assist in preparing financial data and statistics for insurance-related reporting and Member Club communications.
• Contribute to improving financial tracking tools and reporting templates used by the department.

Documentation & Knowledge Management

• Maintain and update operational documentation, manuals, handbooks and club-facing materials relating to CPD and VIAFIA activities.
• Ensure that documentation is accurate, up to date, well structured and easy to access.
• Support updates of relevant content on FIA internal platforms and, where applicable, the FIA website.
• Coordinate information flows between Tourism Services and internal stakeholders, including Finance, Legal and IT.

Operational & Strategic Support

• Support the management and monitoring of CPD order processing and distribution data.
• Contribute to the coordination of projects aimed at improving or developing Tourism Services offerings.

PROFILE:

• Currently enrolled in, or about to start, a Master 1 programme, ideally in business administration, management control, finance, international business, data analytics or a related field.
• Looking for a two-year apprenticeship contract, covering Master 1 and Master 2.
• Previous internship, academic project or first exposure to financial analysis, business reporting, operations, data analysis or an international organisation is an advantage.
• Advanced proficiency in Microsoft Office, especially Excel and PowerPoint.
• Familiarity with Power BI, Tableau or other data visualisation tools is a strong asset.
• Strong analytical mindset and attention to detail.
• Structured, rigorous and well organised approach to work.
• Fluency in English (written and spoken).
• Fluency in French (written and spoken).
• Arabic and/or Spanish would be an advantage.

OUR OFFER:

• Two-year apprenticeship contract based in Paris, France.
• International and multicultural working environment.
• Direct exposure to operational, analytical and financial activities within the FIA Mobility Division.
• Opportunity to work on real business data, reporting tools and performance monitoring processes.
• Progressive learning environment with guidance from the Head of Tourism Services.

• Start date: From August 17th
• Apprenticeship duration: 24 months

Deadline to apply: May 13th, 2026

If you are interested, please send us your CV and cover letter!

The FIA is an equal opportunity employer committed to building a diverse and inclusive workforce. We welcome and encourage applications from all qualified candidates.