Manager Learning & Development

Purpose & Overall Relevance for the Organization:

To enable a people eco system around moments that matter – delivering value at every touchpoint and provide HR Learning & Development Framework for GBS Center and teams.

Active support in the GBS Roadmap implementation in regard to the Learning & Development journey of GBS. Manages and acts as a key contributor for local or global HR projects and initiatives.

Key Responsibilities and General Accountabilities:

Ensure effective and high-quality learning delivery and deployment, in close cooperation with Adidas Global Learning & Development and other key stakeholders

• Define and maintain standard onboarding and functional and non functional training curricula for GBS employees, linked to standard approach for career development and strategic workforce planning.
• Stimulate learner motivation and encourage participation
• Owns education budget of the location and controls education spend in the location
• Design and keep track of learning completion and KPIs
• Together with Functional Services Leaders, develop Strategic Workforce Plan to ensure required capabilities will be available when needed.
• Design, revise and execute Learning & Development Framework for GBS Bogota
• Design, revise and implement competency model assessment for all streams and overall GBS Bogota
• Design, revise and administer skills gap assessments with Team Leads and Employees to create customized training plans needed to strengthen their existing skills or learn new ones
• Liaise and define together with Business the Learning & Development needs for the specific areas and provide framework for deployment
• Define and implement success KPIs and evaluation of Learning programs and progress tracking
• Utilize available resources to organize, develop, and prioritize learning plans and curricula that align with organizational strategic priorities
• Create a culture of continuous development through coaching and awareness of Leaders and respective teams
• Ensure consistency between Talent and Succession programs and Training programs
• Trusted advisor/ consultant on Learning and Development areas

• Support implementation of GBS Roadmap from an HR Learning & Development perspective
• Support key HR development processes, Development Plans, Succession Plan, Appraisal , Team Line Up, Training Planning and new hires training and integration
• Develop and support implementation of employee related activities to ensure / promote engagement, motivation and an enthusiastic work environment

Key Relationships:

• Global Talent Teams
• GBS Hubs Talent leads
• Delivery Excellence Team
• Employees & Line Managers of support organization & Leadership team
• HR team members
• Leaders of the GBS Operation
• GBS Roadmap project Team

Knowledge, Skills and Abilities:

• HR Capabilities: Development & Training tools; Learning Management System
• Experience in Shared Service Centers/GBS Environment and/or fast paced organizations
• Business Capabilities: Customer focus, understanding HR strategy, understanding business, its value chain and key processes
• Consulting Capabilities: Brokering solutions to meet business needs, ability to sell HR solutions to the business, trusted advisor, small group facilitation, coaching skills, project input and delivery
• A good team player with basic management skills
• Customer oriented, approachable and strong interpersonal skills, basic coaching skills
• Excellent organization and problem-solving skills
• Confident, creative and collaborative within the team
• Strong written and verbal communication skills, presentation and facilitation skills to employees and small groups
• Supports innovation and supports the development of new ideas, approaches and methods
• Is open to new approaches and supports change actively
• Shows understanding of the overall strategy and the relevance for tasks
• Builds sound arguments, has a clear opinion and conveys ideas to the point

Requisite Education and Experience / Minimum Qualifications:

• University degree in Social/Human Sciences or Administrative.
• Minimum of 7 years of relevant work experience in a similar function for a multi-national company as Development & Training Partner.