Manager - Internal Communications and Engagement

Company Description

Ivy is a global, cutting-edge software and support services provider, partnering with one of the world's biggest online gaming and entertainment groups. Founded in 2001, we've grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible.
This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. 



Job Description

A knack to capture the pulse of the message and translate it into crisp content that drives the key message across seamlessly – that's what we expect from our Internal Communications partner. You get brownie points if you can guide our designers in helping build a visual impact.

Our Internal Communications partner must also have their ears to the ground, picking up relevant pieces of communications and curating messages that have the right context, making recommendations to teams with communication requests on the right channels to use.

What you'll do:

Content writing:
Crisp, relevant, snazzy content that is customized for a specific target audience via the most effective channel.

Channel Management:
Recommend the most effective channel for a communication request basis the call-to-action needed. Once finalized, utilize these channels to drive campaigns and monitor the effectiveness through key metrics.

Employee Engagement:
Create a strategy for employee engagement and follow an editorial calendar to accomplish great employee engagement, adapting a technology flavour. Maintain and analyse the metrics to measure the engagement levels and effectiveness.

Events
Have a strategic plan for team-building activities, town halls, org-wide conferences including, but not limited to communications, templates, ice-breaker sessions etc. 

Stakeholder Management
Liaisonwith stakeholder across various business verticals to understand their requirements, work on agreed upon timelines and ensure seamless delivery. Maintain a tracker for all the work done and create a repository of all collaterals created.

The qualities we are looking for:

People skills
Good people management skills to ensure that the communication between stakeholders, leaders and the communications team is smooth and information is collected and delivered efficiently.

Time management
The ability to understand requirements and work backwards to create timelines and be able to stick to them. Deliver output in a timely manner.

Operational Excellence
Our communication partner should be able to chalk up processes and adhere to them so that there is no ambiguity in terms of deliverables and timelines.

Quality
Ensure that any content that is being released is correct, authentic, grammatically sound and visually impeccable.



Qualifications

• Bachelor's degree in communications or equivalent practical experience.
• 7-10 years of experience developing and executing global communication and event strategies.
• 5+ years program managing processes and initiatives with cross-functional teams.

Additional Information

At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning.

Depending on your role and location, you can expect to receive benefits like:

• Safe home pickup and home drop (Hyderabad Office Only)
• Group Mediclaim policy
• Group Critical Illness policy
• Communication & Relocation allowance
• Annual Health check

And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.  

Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.

 

At Ivy, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. 

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.

At Ivy, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. 

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.