Manager FRS Ops East

PURPOSE & OVERALL RELEVANCE FOR THE ORGANISATION:

Drive the district profitability by meet or exceeding sales & profit targets; Coach Store Managers to drive commercial success and excel in customer service; Ensure proper execution of established policies, procedures, initiatives and directives for support franchise key stores to be the model store to elevate customers' retail operation capability.

KEY RESPONSIBILITIES:

Drive Franchise stores' sell-out LFL% growing

• Daily/weekly/monthly business performance tracking
• Business analyze and action proposal
• Retail Ops KPI tracking and improving

Drive Franchise Key stores' faultless operation execution

• Implement adidas operation initiatives in Franchise stores
• Franchise Key stores' staff profile regular review
• Franchise Key stores' rostering regular review
• Franchise Key stores' staff training tracking and following
• Franchise Key stores' staff fulfill ratio tracking and reaction

Drive Franchise stores' key offer merchandising execution

• Monthly IA plan review and feedback
• Monthly IA drop review and on-filed checking
• Weekly replenishment tracking and feedback
• Manual allocation management

Strengthen contacting with customer branch

• Franchise project regular workshop with customer (with customer branch)
• Quarterly workshop with Franchise store manager in region
• Regular contacting with customer branch company covering related topics

KPI's

• Store business KPI's
• Image/consumers satisfaction KPI's

KEY RELATIONSHIPS:

• FRS HQ
• Visual Merchandising
• Retail Academy
• Business Planning
• Marketplace Management
• Account Sales
• Customer DOM / key store manager
• Finance
• SCM

Knowledge, Skills and Abilities:

• Excellent organizational skills
• Strong management skills
• Excellent interpersonal/communication skills
• Results oriented
• Consumer service oriented
• Team player
• Able to multi-task

Requisite Education and Experience / Minimum Qualifications:

• Minimum of 5 years' experience in a retail multinational company
• Minimum 3 years' experience in regional management
• University Degree or strong retail store management experience
• Be able to communicate in English

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

• COURAGE: Speak up when you see an opportunity; step up when you see a need..
• OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.