Manager, Charter Air Operations

Who We Are:

On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals. The company also owns and operates a number of unique and exclusive experiences, transforming the most dynamic live events into a lifetime of memories. On Location is a subsidiary of Endeavor, a global sports and entertainment company.

Endeavor is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

The Role and What You'll Do:

The Manager of Charter Air Operations will manage aspects of the development and daily operations of the Charter Air department. Duties include: managing the sourcing to collection lifecycle for charter air transportation, optimizing revenue, developing and maintaining mutually beneficial relationships with the charter departments at commercial airlines, as well as charter air carriers in various regions across the United States and the world. The role successfully manages the relationship, selection, and contracting processes for our collegiate and event clients.

• Oversees all charter communications and execution, which includes extensive work on evenings and weekends at certain peak periods throughout the year.
• Builds strong relationships and works closely with charter air carriers.
• Charter coordination and communication with Anthony Travel onsite athletics personnel as well as Event Managers throughout the organization.
• Implements operational efficiencies including current process evaluation for continued improvement.
• Performs situation analysis and decision making.
• Works with charter air liaisons to ensure charters are prepared for events and address customer service issues.
• Takes initiative to identify solutions to solve particular process problems.
• Manages:

-All aspects of air charter process

-Resource utilization and productivity

-Accuracy and consistency with procedures and policies

-Data/information setup in travel management systems

-Customer travel experience, including coordination with carriers, TSA, airports and flight

interruptions.

You Have These

• Two or more years of related business, sales and charter air experience preferred.
• Bachelor's degree or equivalent combination of education and experience is required.
• Strong client-service and vendor management orientation along with solid interpersonal, communication and collaboration skills.
• Experience in working with Airline Certificates (Part 121, 125, & 135).
• Business knowledge of ARGUS ratings, airline certificates (Part 121, 125, and 135), DOT regulations, CFR, Part 212 affinity/single entity and Part 380/public charters.
• History of developing relationships with existing and potential clients and partners, resulting in financial or other benefits to the organization.
• Ability to understand and follow internal business processes, recommending and deploying improvements where possible.
• Business knowledge or familiarity of end-to-end travel lifecycle and charter air operations and contracts.
• Ability to professionally and effectively represent Anthony Travel on the phone and in face-to-face interactions.

We'd Love If You Also Have These:

• Work as a team player to establish business processes and meet team goals.
• Strategic decision maker
• Detail oriented with the ability to investigate and resolve problems
• Ability to work well under pressure and handle a fast paced and ever-changing environment.

Get To Know Us Better:

https://www.anthonytravel.com/

Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world's diverse voices.  

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.