Machine Learning Engineering Manager

In short

Your mission as a ML Engineering Manager is to lead, and manage the end-to-end delivery of cutting-edge, production-grade Machine Learning and AI platforms. This role requires you to set the technical direction for your domain and champion MLOps best practices, ensuring a focus on scalable and reliable systems. While our foundation is built on traditional MLOps, we are rapidly expanding into Agentic Intelligence. You will play a pivotal role in evolving our infrastructure to support autonomous agents that can reason, use tools, and drive business impact. You will not just lead a team; you will build the backbone of AI at On, turning massive data streams into the competitive edge that powers our global growth.

Your Mission

Your primary objectives as an ML Engineering Manager are:

• Provide Technical Leadership & Architectural Vision: Be accountable for your team's technical decisions and solutions, ensuring they align with MLOps best practices and On Tech's architecture north star, security, and compliance guidelines.
• Drive Strategic Alignment & Business Impact: Partner with cross-functional stakeholders to understand business requirements, and proactively identify and deliver ML solutions that have a significant impact on stakeholders across functions or regions.
• Lead Decisive Execution: Enable the team to make timely and informed decisions for consequential, potentially irreversible decisions, and provide direction/support to others in tackling complex, new problems by identifying underlying issues and root causes.
• Ensure Operational Excellence: Own the delivery and reliable operation of production ML/AI platforms, ensuring timely delivery, managing risk, and maintaining systems in accordance with established SLOs (Service Level Objectives), appropriate metrics, monitoring, and security.
• Architect the Agentic Future: You will oversee the development of Agentic Platforms and help the team navigate the transition from static model serving to dynamic agent orchestration, including reasoning loops and tool-augmented generation.
• Champion Team & Talent Development: Actively promote formal and informal mentoring, provide growth opportunities to your team, and build an inclusive team environment that fosters a culture of seeking out and delivering candid feedback.

Your story

You are a proven domain expert and leader ready to manage one or more engineering teams, accountable for technical delivery, quality, and hiring in the ML platform space. You should be able to demonstrate:

• Deep Domain Expertise: 8+ years of related experience or equivalent, with deep technical expertise in ML and AI production implementation and MLOps and AgentOps principles, including a strong track record in building and operating robust, end-to-end machine learning pipelines.
• Proven People Leadership: Proven experience in managing one or more teams with Individual Contributors (ICs) under direct management. You possess the ability to empower your team to ship high-quality code at pace, helping them navigate trade-offs between perfect and 'production-ready.
• Cloud & Platform Fluency: Expert knowledge of technology concepts such as streaming, architecture and AI-components like model stores or feature stores, with hands-on experience on cloud platforms (GCP preferred) and automated CI/CD for ML.
• Collaborative Influence: You are an exceptional communicator and a genuine team player, adept at guiding team decisions, fostering consensus through professional influence, and effectively conveying complex technical information to diverse audiences.

What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.

• Step One

  It starts with you...

  You'll start by submitting your application to a specific role. We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. If you're a good fit to the role, a recruiter will follow up with you directly. If you didn't receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On.

• Step Two

  Interview with a recruiter

  What ignites your spirit? This is where we’ll start getting to know all about you and what makes you tick – and it’s your first chance to get a feel for our culture. Chatting with a member of our talent team, you’ll learn more about On and how we work. We’ll learn about what motivates you and what you could bring to the team.

• Step Three

  Interview with a hiring manager

  Ready to dig into the details? This second interview will be held with your future manager and will focus on the specifics of the job. Together you’ll delve into your unique skills and experiences and how they could be relevant at On. It's also a time to assess how you might feel working side-by-side. Bring any questions you have about the job, the team or anything else you might like to know – this is an open forum.

• Step Four

  The Case Study

  What's your style? This task will help us understand how you think, face a challenge and give insight into your novel ideas. Designed to give everyone their best shot, your case study is based on something you might typically experience on the job. This is your chance to show us what you’ve got. So express yourself. Be you.

• Step Five

  The Experience Day

  Your first taste of the Oniverse. This is a time to meet some of the people you'll be working closest with. In person or virtually, you'll get a feel for the day-to-day at On and the people who make it happen. You'll chat with a few potential teammates - the conversations will be as equally driven by the role and your experience as by our values. We believe how you do things is just as important as what you do.

• Step Six

  The Result

  Are we a good fit? We’ll get together internally to share our feedback and decide if we’re a match. We know that job searching is a big time investment, so it’s not a decision we take lightly. It’s also time for you to reflect on the experience – are we the right place for you? No matter the outcome, we’ll give you meaningful feedback.

Step One:

It starts with you...

You'll start by submitting your application to a specific role.

We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. If you're a good fit to the role, a recruiter will follow up with you directly. If you didn't receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On.