Judicial Services Assistant Manager

We are looking for a Judicial Services Assistant Manager to assist in managing and/or to provide appropriate support to The FA Judicial process, relating primarily to “Regulatory Commissions and Appeal Boards for the Premier League to Step 4 of the National League system & the women's professional game, Safeguarding Review Panels (SRP) and county/league appeals” (collectively “Judicial Services remit”).

What will you be doing?

• Acting as Secretary for all Panels applicable to Judicial Services, as required, whether onsite, offsite, or remote hearings occurring within or outside of traditional office hours.
• Provide creative hearing & administrative support as well as assistance on disciplinary procedures & tasks where appropriate, while providing department manager with feedback on Panel Member performances and general case observations.
• Monitor and coordinate communications received, whilst managing or assisting in managing the day-to-day workings of the Judicial Services department.
• Deputise for the Judicial Services Manager when necessary.
• Line manage relevant members of the Judicial Services team.
• Liaise with the Judicial Panel Chairman, as appropriate, and/or act as Judicial Panel Chair nominee as delegated.
• Update the FA Communications department concerning matters in the Judicial Services remit.
• Manage or assist in managing the administration of the Judicial Services remit.
• Contribute towards the production of educational/training content to be delivered by the Judicial Services department.
• Manage or assist in managing the maintenance of timetables and/or hearing schedules and associated tasks for the Judicial Services remit.
• Provide appropriate assistant on procedures to clubs and Participants applicable to the Judicial Services remit.
• Manage and coordinate the monitoring of departmental email inboxes by direct reports.
• Review written reasons when necessary.
• Oversee or assist in overseeing communications with the Equality Department in relation to mandatory education orders, and other relevant matters should they arise, whilst ensuring non-compliance breaches are dealt with in a timely manner.
• Perform weekly, monthly, bi-annual, annual and ad-hoc administration tasks for the team as required.
• Oversee or assist in overseeing the administration fees and fines invoicing process when required while maintaining an up-to-date account of all relevant monies (received, outstanding or payments plans) on the applicable systems. Act accordingly on any non-payments.
• Manage or assist with managing tasks relating to Judicial Panel Members as they arise.
• Manage or assist invoices and/or purchase orders are processed in a timely fashion.
• Produce weekly & monthly department reports.
• Perform ad-hoc administration tasks for the Judicial Services department and provide cover where necessary for other members of the Judicial Services team.
• Executes additional tasks as required to meet the FA's changing priorities.
• Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained.
• As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

What are we looking for?

Essential for the role:

Knowledge

• A significant understanding of Disciplinary and Appeal Procedures
• Knowledge of Safeguarding principles

Experience

• A general understanding of the FA and CFA Disciplinary process
• Experience of working within a regulatory or enforcement environment.
• Experience of building relationships and working with multiple stakeholders, both internally and externally

Technical Skills

• Strong Equality background
• Excellent customer service skills
• Interpersonal skills
• Strong IT skills including Microsoft Office
• Good Organisational skills
• Excellent attention to detail
• Ability to prioritise workload and deliver a high standard of work whilst meeting deadlines
• Demonstrable ability to be proactive and to continually improve processes

Beneficial to have:

Knowledge

• Knowledge of the County structure
• Sound knowledge of IFAB Laws of the Game and/or knowledge of internal FA Governance policies and practices.

Experience

• In professional football discipline
• In Safeguarding
• Experience of County FA operations
• Managerial experience
• Business or legal background
• Working in a high-profile environment where decisions can be picked up by the media.

Technical Skills

• Experience of content production for publication
• Competency in FA IT systems/portals

What's in it for you?

We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.

We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:

• Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and well-being.
• Free, nutritious lunches at Wembley Stadium and St. George's Park.
• Free private medical cover.
• A contributory pension scheme.
• An additional 'Thank You' days leave, volunteering days as well as 25 days annual leave (based on a full-time, permanent contract.)
• A hybrid working model which offers greater flexibility.

Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page.

We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work. 

We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.

As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.