IT Support Engineer

Why Join DAZN?
DAZN is the digital leader in global sports media. With 2,400 employees in 25 countries, we are home to the world’s largest, fastest-growing sports streaming service. We’re pushing boundaries and doing things no-one has done before. 

The Role:
As an IT Technician at DAZN, you will be joining a global team located across multiple regions and time zones. Reporting to the EUS Regional Lead (EMEA) you will be responsible for employee onboarding and offboarding, managing and maintaining the office endpoints including video conferencing and supporting the wider global team in the delivery of projects. Providing support for both our DAZN Bet office in Leanse Place and our office in the World Trade Center. 

Department

61-675 Technology - Betting

Employment Type

Full Time

Location

Gibraltar - Gibraltar

Workplace type

Onsite

What You’ll Be Doing:

• Oversee the day-to-day IT operations of your site, ensuring office standards set out in our Global Technology Blueprint 
• 2nd Line incident support 
• Executive and VIP support 
• Fulfilment of employee service requests 
• Support our Central teams with remote hands activities, projects and general 1st and 2nd line support 
• Manage and maintain stock levels according to the needs of the site. 
• Installation of hardware and software, working along with the business to gather requirements 
• Support the End Point team with basic tasks as required 

What You’ll Bring:

• At least 5 years of experience working in a user facing support role 1st and 2nd line 
• Experience providing support to senior executives. 
• You’ll have a can-do attitude, happy to get stuck in regardless of the task 
• Happy to work independently as well as part of global team 
• Experience with troubleshooting issues on both MAC and Windows devices 
• Basic networking knowledge 
• Knowledge of Teams enabled video conferencing on both Windows and Android platforms 
• Strong Microsoft 365 knowledge 
• Day-to-day experience working with ticketing systems 

Benefits

Benefits include access to DAZN, 25 days’ annual leave (increasing by 3 days after 3 years), private medical insurance, life assurance, pension contributions up to 5%, family friendly community including enhanced parental leave, electric vehicle benefit option, free access for you and one other to our workplace mental health platform app (Unmind), learning and development resources, opportunity for flexible working, and access to our internal speaker series and events.

About DAZN

At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be. 

As part of our team, you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop. 

DAZN VALUES – THE ‘HOW’ IN WHAT WE DO:  

Agility and creativity fuel growth and innovation, to Make It Happen. 

Prioritising what matters drives progress and positive outcomes, Focusing On Impact. 

Collective ambition builds optimism and success, in order to Win As One. 

At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. 

Everyone has the opportunity to make change and impact our DEI journey by joining our ERGs: Proud@DAZN, Women@DAZN, Disability@DAZN and ParentZone.

If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience.

Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can.

We look forward to hearing from you.