Hospitality Manager VIP Host

HOSPITALITY / Responsible for supporting the planning, on‑the‑ground leadership, and execution of the client’s hosting marketing program for the FIFA World Cup™.

WHERE YOU’LL WORK

For the entire duration of the contract the position will be based in one of the following cities:

• New York/New Jersey

If not already in market, Octagon will provide all transportation and accommodations assistance to relocate to the above market.

WHEN YOU’LL WORK

Contract Dates: May 15th, 2026 to July 30th, 2026

Contract Type: W-2 Employment

THE WORK YOU’LL DO

Octagon is looking for an experienced VIP Project Manager to join a dynamic team, working with a global client with sponsorships of FIFA World Cup™. This role is a unique opportunity to join our team.

The candidate must have relevant experience in managing VIP or premium guest programs within large-scale international events. They should demonstrate strong organizational and leadership skills, with the ability to coordinate complex logistics under pressure. Proven expertise in delivering exceptional, high-touch hospitality experiences is essential.

Key skills we’re looking for in this role include VIP & Guest Management, Event & Hospitality Operations, Client & Stakeholder Relations, Logistics & Protocol Coordination and strong project management skills.

Roles and responsibilities will include, but are not limited to:

• Plan and manage all aspects of the VIP hospitality program from concept through delivery
• Oversee all guest-journey logistics, including invitations, accreditation, transport, accommodations, and seating
• Coordinate with internal teams and external partners to ensure seamless, high-quality service delivery
• Manage on-site hospitality operations, VIP lounges, suites, and premium spaces during event days
• Handle special requests, protocol needs, and last-minute operational changes with discretion and efficiency
• Monitor service quality, troubleshoot issues in real time, and ensure consistently premium guest experiences
• Track project budgets, timelines, documentation, and performance reports related to VIP operations
• Build and maintain strong relationships with clients, sponsors, and key stakeholders throughout the program
  
• Serve as the primary point of contact for VIP guests, high-profile individuals, and key partners
• Develop and manage tailored itineraries, delivering personalized, high-touch service based on guest profiles and preferences
• Coordinate VIP access, ticketing, and seating assignments in accordance with protocol and security requirements
• Oversee VIP transport movements, escort, and meet-and-greet services to ensure seamless arrivals and departures
• Ensure all VIP areas meet the highest standards of presentation, comfort, and operational readiness
• Liaise closely with security, protocol teams, and venue management to accommodate dignitaries, executives, and high-profile guests
• Prepare status updates, briefing documents, and run-of-show plans for stakeholders supporting VIP operations
• Lead and supervise VIP hosts, guest relations teams, and temporary staff assigned to VIP zones
• Proactively anticipate guest needs, mitigate risks, and implement solutions that enhance overall VIP satisfaction

THE BIGGER TEAM YOU’LL JOIN

We take pride in being Playmakers – finding insightful, bold ways to create play in our work, our lives, and in the world. We believe in the power of play to create big ideas and unlock potential for our clients and talent.

We can put ourselves in the shoes of fans because we ARE fans – of sports, entertainment, and culture at large. This expertise allows us to continually evolve the fan experience across sports and entertainment alongside some of the biggest brands and talent in the world. 

The world needs play more than ever. Are you a Playmaker?

WHO WE’RE LOOKING FOR

• Minimum 5 years of experience in hospitality/hosting roles
• Experience working on large-scale hosting/hospitality programs for international sporting events a plus
• Exceptional attention to detail and accuracy
• Previous experience in VIP management role at large-scale events with a demonstrable understanding of travel logistics
• High attention to detail and organizational skills, staying focused on the task at hand ensuring nothing is missed
• You communicate clearly. You can write well; you speak in an engaging way and can explain your thoughts and ideas succinctly
• Highly organized, dependable, and focused; nothing slips through the cracks under your watch
• Collaborative by nature - you enjoy helping others succeed and thrive in a team-focused culture
• Willingness to work weekends, holidays, and non-traditional hours, as required
• Strong communication and stakeholder and vendor management skills
• Ability to manage multiple priorities under tight deadlines
• Strong Excel proficiency and data management capability
• Ability to lift up to 50 lbs. and stand for up to or more than eight hours at a time
• Flexibility and willingness to travel domestically and work weekends or holidays as needed. Anticipated travel level: Low (0-20%)

This position pays an annualized rate of $75,000 and is not overtime-eligible. Contract positions with Octagon are not benefits-eligible.