Forecasting & Capacity Planning Manager

A Bit About UsGenius Sports is the official data, technology and commercial partner that powers the global ecosystem connecting sports, betting and media. Our mission is to champion a more sustainable sports data ecosystem that benefits all parties - from the rights holder all the way through to the fan.

We are the trusted partner to over 500 sports organizations globally, capturing and commercializing the highest quality data for many of the world’s largest leagues and federations such as the NFL, NBA, MLB, English Premier League, Serie A, FIBA and the NCAA. From enabling leagues to take control of their official data, to creating immersive fan experiences for sports, betting and media organizations, we are driven to the deliver the difference for our partners.

About the Role

Ready to shape the future of operations? As Forecasting & Capacity Planning Manager, you’ll lead the charge in aligning resources with business strategy across all operational teams. This is your opportunity to build a centralized forecasting engine, optimize capacity, and drive smarter, faster decisions. You’ll work with senior leaders, simplify complex data, and create scalable models that fuel efficiency and growth. If you thrive in fast-paced environments and love turning data into impact—this challenge is yours.

What You’ll Be Doing:

• Management of the Forecasting & Capacity Planning and Resource Distribution teams. Ensuring alignment with Business goals and operational excellence.
• Single view across ALL Operations - Forecasting & Capacity planning function
• Act as the single point of contact for any activity requiring changes to operational resources
• Own and manage the intake process for all requests into Operations, including: Service design for each product or initiative and assessment against current service design, capacity and cost
• Provide the Operations Director and Senior Leadership team with accurate, cross Operations forecasts for all resources (Human and other) on which to base business decisions
• Work with the Functional Leaders in Operations to collate their forecast resources, variables and plans to match demand
• Work with all inputs to determine resource demand for Operations (Commercial, M&A, Product, etc.) to obtain forecast requirements.
• Set up and own governance process to manage demand & supply requirements in Operations
• Provide finance with a resource model for Operations to enable budget, forecast & LTP – including assumptions
• Identify opportunities across all operations where resources can be used more efficiently. Review all capacity options across Operations, including Outsourcing or other solutions
• To be aware of and record business, resource and seasonal changes, making appropriate resource plans for expected changes in profile and workloads, and reporting on expected and experienced results
• Collaborate with Technology teams to identify and implement automation opportunities

What We’re Looking For:

• Previous experience with demand forecasting & capacity planning in operational environments
• Previous management experience (preferably in international environments)
• Excellent interpersonal and stakeholder management skills, with the ability to influence and collaborate across departments.
• Analytical and quantitative skills; experience using data and metrics to build resource models, test theories, confirm assumptions, and measure success
• Develop processes to standardise forecasting & capacity planning
• Ability to simplify complex topics for broad audiences
• Ability to work well under pressure and with minimal supervision
• Willingness to learn and ability to work proactively
• Flexible in a fast-paced and rapidly changing environment

Why Join:

You’ll work with teams that values curiosity, collaboration and continuous improvement. We’re passionate about data and we’re always looking for better ways to do things. You’ll have space to lead, grow and make a real impact in a supportive and professional environment.

What’s in it for you?

As well as a competitive salary and annual leave allowance, our benefits include health insurance, skills training and much more, depending on the location. We also offer a host of softer benefits, including many social events throughout the year such as summer and winter holiday parties, monthly team building events, sports tournaments, charity days and wellbeing activities. 

How we work

We have adapted a forward-thinking ‘Ways of Working’ framework, which sets out (amongst other things) the opportunities for Geniuses to work flexibly, remotely and on working holidays. It affects different teams and locations differently, so please ask for further information in how it would work with this role.

Our employees are empowered to stretch the boundaries of what’s achievable, always reaching further and pushing the edges to see what gives. We collaborate, we innovate, and we celebrate. We will continue to grow as an organisation and continue to invest in our highly talented and diverse team of Geniuses. 

Genius Sports Group is proud to be an equal opportunities employer. We recognize and celebrate the benefits that a diverse and inclusive workforce bring to our business, our customers and our staff. We welcome and will consider all applications regardless of age, different abilities or disability, gender re-assignment, marriage, pregnancy, maternity, race or nationality, religion or belief, sex and sexual orientation (and any other applicable status). Please let us know when you apply if you need any assistance during the recruiting process due to a disability.