Experiential Operations Manager

Wasserman operates at the epicenter of sports, music, entertainment and culture, serving talent, brands and properties on a global scale. Wasserman Live specializes in delivering branding and signage, custom fabrication, live event production and experiential operations across sports, music, entertainment and culture. Working with the world's most iconic properties and brands, we elevate live events to make them unforgettable.

Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 66 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com.

Job Description

Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide.

Wasserman Live specializes in delivering branding and signage, custom fabrication, live event production and experiential operations across sports, music, entertainment and culture. Working with the world's most iconic properties and brands, we elevate live events to make them unforgettable.

Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com.

WHAT YOU WILL BE DOING:

Wasserman Live is searching for a creative, organized, and experienced Experiential Operations Manager to join our team of event professionals in delivering best in class experiences for our clients. The Experiential Operations Manager is responsible for planning, managing, and executing experiential activations with new and existing clients. The role is also the lead point of contact with clients and will delegate roles and responsibilities to the event staff as needed for the project.

Primary responsibilities include the conception, creation, and transportation of an experiential activation, as well as managing all budgets associated with the activation. The Experiential Operations Manager also provides secondary assistance to other Experiential Operations Managers and departments needed.

Responsibilities:

Pre-event planning:

• Create and implement budgets for each event activation
• Create detailed timelines for team members, vendors, and clients
• Conduct venue and vendor research
• Create presentations and proposals for the layout of the event
• Conceptualize and manage artwork design and production
• Serve as a liaison between clients, vendors, and other CSM Production departments
• Partner with appropriate departments to determine technical and logistical/operation needs for event activations based on client needs
• Prep activation materials and partner with logistics and operations for deployment
• Inventory asset management

On-site event management:

• Assist with the set up and tear down of event activation
• Coordinate with different departments to ensure successful execution of event activation
• Loading/Unloading (tie download, safe loading procedures)
• Travel to and from event site
• Other duties as assigned

THE SKILLS AND EXPERIENCE YOU NEED:

• Bachelor's Degree or equivalent experience required
• 2 years of event production or event management required, 5 years' experience preferred
• General knowledge of A/V/L production equipment
• Skilled in communicating with a wide degree of people and departments
• Skilled in critical thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Skilled in time management and project management
• Skilled in active listening – giving full attention to what other people are saying, taking the time to understand the points being made, and asking questions as appropriate
• Skilled in coordinating and advising others
• Skilled in making cost-conscious decisions based on company's budget and the vendor/contract budgets
• Skilled MS Office Suite and Google Docs. Excel, PowerPoint, Outlook, and Word.
• Ability to learn new computer software easily
• Skilled in creative thinking – ability to take client concepts and work with the creative team to design and produce an activation.
• Ability to develop constructive and cooperative working relationships with others (such as clients, vendors, project managers and internal employees)
• Ability to communicate technical information in speaking so others understand
• Ability to supervise a crew of 1-10 people
• Ability to negotiate contracts with clients and vendors
• Ability to effectively communicate with the operations, logistics, and technical production staff
• Ability to work on multiple events at one time and to handle frequent interruptions while maintaining a positive attitude
• Ability to adapt to new people, demands, and fast paced environments
• Ability to travel up to 65% of the time
• Ability to use power tools and operate forklifts (upon training)
• Ability to lift up to 50 lbs

Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.