E-Commerce Associate, NCAA

At Fanatics Commerce, we’re more than just a leader in licensed sports merchandise – we’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

Role Overview

The eCommerce Associate is an entry level Business Management position whose primary purpose is the performance of basic tasks necessary for ongoing site operations, basic reporting, and marketing campaign and channel coordination. The Associate supports many basic aspects of the assigned web business(es) including, but not limited to: creative development and deployment, promotion set-up, reporting preparation and basic analysis, merchandising coordination, internal operations coordination and monitoring. The Associate will utilize the portfolio of tools at their disposal, e.g. Lumen, Omniture, Reporting Cubes, etc., to perform these tasks.  works with partners on maintaining strategic planning initiatives, marketing program development, results analysis, campaign execution and data integrity and execution. The Associate will be introduced to basic concepts of basic ecommerce operating principals, ecommerce operations, basic marketing tactics, KPI definition, basic report preparation, and basic data analysis. The Associate will also engage with partner contacts on a limited operational and process coordination basis.

The Associate will require initial training and direct supervision.  The Associate will quickly progress to operate with moderate task oversight and assistance from their manager.

How You Will Make an Impact:

•Perform daily site operation tasks, processes -at the appropriate cadence- in coordination with other business team members

•Utilize appropriate tools and communication channels to perform tasks at a basic functional level at a consistent level of accuracy 

•Ensure the timely compilation of routine and regular reporting of business performance for both internal and external communities.

•Coordinate and collaborate with merchandise team to understand merchandise initiatives and priorities

•Coordinate and collaborate with creative designers in the development of marketing assets

•Establish and maintain partner relationships to affect process productivity

•Coordinate and collaborate with assigned partner associates in the development and deployment of partner-controlled marketing assets 

•Engage with Product Administration, Customer Service, Channel Marketing teams and Business Intelligence teams as necessary

•Develop rudimentary knowledge base of ecommerce and sports licensed retail business 

•Other duties as assigned

What you Bring to the Team

•Bachelor’s degree in business, marketing, or related field required

•Ability to learn technology tools and processes quickly

•Keen attention to detail

•Ability to think analytically and creatively

•Excellent organizational and prioritization skills

•Exceptional work ethic, ability to perform under pressure and meet deadlines, and demonstrates enthusiasm towards partners.

•Ability to develop effective working relationships with others inside and outside the organization.

•Proficient in Microsoft Office, primarily in Excel with the ability to sort and organize data using pivot tables.

•Basic knowledge of Internet technologies

At Fanatics, we value transparency and honesty. If you don’t meet every single requirement, that’s okay – we still want to hear from you! We believe in the power of diverse experiences and talents. If you’re excited about the role and confident that you can contribute, don’t hesitate to apply. We’re genuinely interested in how your unique skills and perspective can help us build something amazing together.

Where You’ll Work and What’s required:

• Ability to work in the Jacksonville, FL office a minimum of 3 days per week.

What’s in it for You:

• Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape a our culture that celebrates both individual and team successes. 
• Benefits: We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future. At Fanatics, we’re dedicated to supporting you in all aspects of work and life.

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. 

Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
· Build Championship Teams
· Obsessed with Fans
· Limitless Entrepreneurial Spirit
· Determined and Relentless Mindset