Director, Hospitality Product & Ticketing (mico26) – Olympic & Paralympic Games

Who We Are:

Endeavor is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

Primary Responsibilities

• At the direction of the Vice-President, Olympic & Paralympic Product and Inventory, and with guidance from the Head of Olympic & Paralympic Ticketing, the Director, Hospitality Product & Ticketing will be the main point of contact with the rights-holder (Organising Committee for the Olympic and Paralympic Winter Games or OCOG) for all subjects related to the purchase and management of ticket inventory, and the creation of ticket-inclusive hospitality products for Milano-Cortina 2026.
• The Director will be responsible for coordinating with the General Manager, On Location Italy to work with the OCOG to scope and secure lounges, private boxes, and other spaces at competition and ceremonies venues for the delivery of in-venue hospitality experiences, and for working with other internal On Location stakeholders to create a strategy to take those products to market.
• The Director will be responsible for working with the OCOG ticketing team to secure tickets for the Games, and for working with the OL inventory management team to efficiently track the usage and yield for those tickets.
• The Director will be responsible, under the joint direction of the VP, Product & Inventory, and General Manager, Italy, for planning, recruiting, and onboarding the team to assist in the tasks described above.
• The Director must be able to gather information from a variety of sources and synthesise it into easily understandable product information suitable for both savvy and inexperienced purchasers.

This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time, with or without notice.

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Required Education and/or Experience, Knowledge, Skills, and Abilities:

• Excellent computer skills with high proficiency in Microsoft Excel.
• Minimum five years of experience working in major sporting events internationally and/or within Italy.
• Experience working in ticketing and/or corporate hospitality.

• Experience in managing a cross-cultural team of event professionals.
• Strong skills in managing relationships with partners and vendors.
• Strong organisational and time management skills, with the ability to multi-task and manage concurrent priorities.
• Fluent in English and Italian, with excellent verbal and written communication skills.
• Permission to work in Italy.

CORE VALUES

As the leading experiences company in the world, we strive to be the most innovative and passionate — the best of the best. We uphold these values in our quest for excellence:

• Exceed all service expectations with our customers, our partners, and each other.

• Create value by enriching people's lives.
• Do the right thing and bring others along with us — always.
• Propel the power of diversity in thought, team, and experience.
• Partner to generate win-win solutions.
• Ignite and empower our team's entrepreneurial spirit.

• Exude respect and gratitude — treat others as you would want to be treated.

COMPENSATION

Competitive salary, commensurate with job position and experience.

LOCATION

The position will be located in Milano, Lombardia, Italy.

On Location is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, age, national origin, disability, or genetic information.

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world's diverse voices.  

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.