Credit Management Specialist

Credit Control Specialist 

Department:  Finance

Direct Reporting Line:  Manager Credit Management an

GSMS Grade: P1

Number of Personnel Managed:  0

Purpose & Overall Relevance for the Organization:

Credit Control is a key and highly trusted role in the organization, he ensures the Implementation of the internal controls and safeguarding the business process in a risk-free environment in terms of receivables management, cash collection, and trade investment.

Key Responsibilities: 

Credit & Risk Management

• Manage credit block and release processes in SAP.

• Implement and monitor credit limits according to the authorization matrix and global credit policy.

• Validate customers in accordance with global policy and ensure correct creation in SAP.

• Review and post financial credit notes.

• Ensure adherence to credit terms and credit facilities.

• Perform monthly review of accounts receivable allowance and ensure compliance with GFM policy.

• Prepare monthly bad debt provisions and manage legal follow-up for bad debt cases.

Accounts Receivable Management

• Reconciliation of the AR balances with the customers

• Clear posted payments against invoices in SAP.

• Follow up closely with customers on due dates and send recurrent payment reminders to delinquent accounts.

• Prepare customer statements of account and end-of-season return provisions.

Cross-Functional Collaboration

• Align with the sales team on disputed payments and provide financial recommendations in line with global policies.

• Collaborate with customer service to ensure business continuity and follow up on export documentation.

• Coordinate with the legal department on overdue and escalated accounts.

• Follow-up with sales on contracts and trade term signatures.

• Support internal and external auditors during financial and operational audits.

• Manage customer master data in SAP and ensure timely upload and monitoring of trade terms.

Personnel:

• Strong team player with excellent collaboration skills.

• Broad perspective with the ability to understand end-to-end business processes.

• Proactive mindset with the ability to initiate and drive process improvements.

• High level of service orientation and strong interpersonal skills.

• Strong organizational skills and ability to meet deadlines.

• Analytical thinking and forecasting capabilities.

• Solution-oriented with a proactive approach to challenges

• Analytical & Forecasting skills.

• Respect the deadline.

Key Relationships: 

Customers, Finance, Sales, Customer Service, Banks & Auditors. 

Requisite Education and Experience / Minimum Qualifications: 

• A university degree in Business, Finance, Accounting, or Audit is preferred and considered an advantage.

• Functional: > 3 - 4 years’ experience.

• Industry: ideally apparel/fashion/shoes or FMCG.

IT Skills:

• Outlook: Good

• Excel: Advanced

• PowerPoint: Good

• SAP: Advanced

Language Skills:

English: Strong verbal and written communication skills